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Dealers / Memphis, TN / Gossett Kia
Kia dealerMemphis, TN
C

Gossett Kia

Buyer's Guide grade C · 1,520 public reviews · September 2026

Gossett Kia earns a C. 1,520 public reviews average 4.3 stars and 16.4 percent are one or two stars. That ranks it above 54 percent of graded dealers around Memphis.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 16.4 percent, level with the 16.5 percent typical near Memphis
  • Reviewers mention wait time most, in 57 reviews
  • Closed Sundays · Kia dealer

Why It Got a C

The star average is 4.3 from 1,520 public reviews. After the grade pulls it toward the national average, it counts as 4.30. 16.4 percent of reviews are one or two stars. To reach a B it would need a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star1,148 76%
4 star87 6%
3 star36 2%
2 star33 2%
1 star216 14%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

wait time 57appointment scheduling 22tire rotation 14audi 9ordering process 6complimentary car wash 3car detailing 3diagnostic fee 3oil leak repair 2loaner car 2

Buying From Gossett Kia

Gossett Kia sells new Kia vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address1900 Covington Pike, Memphis, TN 38128
Phone901-328-8186
Websitekiacovingtonpike.com
Listed featuresCar wash, Oil changes, Service department, Sells used vehicles, Credit cards, Debit cards, Phone pay
TypeKia dealer

Hours

Monday9 AM to 7 PM
Tuesday9 AM to 7 PM
Wednesday9 AM to 7 PM
Thursday9 AM to 7 PM
Friday9 AM to 7 PM
Saturday9 AM to 6 PM
SundayClosed

Common Questions

Is Gossett Kia a good dealer?
Gossett Kia earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 1,520 public reviews averaging 4.3 stars, with 16.4 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Gossett Kia inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Memphis. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Gossett Kia open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Memphis, TN. Found a car here? Book a pre purchase inspection in Memphis, TN before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500