The Kia Store

Buyer's Guide grade C · 1,486 public reviews · September 2026

The Kia Store earns a C. 1,486 public reviews average 4.3 stars and 15.9 percent are one or two stars. That ranks it above 38 percent of graded dealers around Louisville.

At a glance

Mixed. Many buyers were happy, but a real share were not.
Complaint share 15.9 percent, higher than the 12.1 percent typical near Louisville
Reviewers mention car buying experience most, in 58 reviews
Closed Sundays · Used car dealer

Why It Got a C

The star average is 4.3 from 1,486 public reviews. After the grade pulls it toward the national average, it counts as 4.30. 15.9 percent of reviews are one or two stars. To reach a B it would need a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star1,095 74%

4 star107 7%

3 star48 3%

2 star40 3%

1 star196 13%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

car buying experience 58kind staff 42wait time 31new car purchase 23kia sorento 21oil change 20kia forte 19kia telluride 19appointment scheduling 16no pressure sales 12

Buying From The Kia Store

The Kia Store is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address	5327 Preston Hwy, Louisville, KY 40213
Phone	866-627-6887
Website	kiastorepreston.com
Listed features	Car wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay
Type	Used car dealer

Hours

Monday	9 AM to 8 PM
Tuesday	9 AM to 8 PM
Wednesday	9 AM to 8 PM
Thursday	9 AM to 8 PM
Friday	9 AM to 8 PM
Saturday	9 AM to 6 PM
Sunday	Closed

Common Questions

Is The Kia Store a good dealer?

The Kia Store earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 1,486 public reviews averaging 4.3 stars, with 15.9 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.

Can I get a car at The Kia Store inspected before I buy?

Yes. PPI Auto sends an inspector to the car on the lot in Louisville. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.

How is the grade worked out?

It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.

Is The Kia Store open on Sunday?

Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

BThe Kia Store Auto Groupunder a mile CMontgomery Chevroletunder a mile BVIP Cars & Trucksunder a mile CGreg Coats Cars and Trucksunder a mile CBachman Hyundai7.6 miles CApproved Auto of America5.9 miles

Buyers Also Look At

BKia Store EastLouisville FAuto Outlet of KYLouisville BKia Store ClarksvilleClarksville

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Louisville, KY. Found a car here? Book a pre purchase inspection in Louisville, KY before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at The Kia Store before you sign.

951-267-8500 Call now

Inspect a car at The Kia Store

Send the car details and we will call you back.

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500