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Dealers / Louisville, KY / Neal's Auto Sales
Used car dealerLouisville, KY
B

Neal's Auto Sales

Buyer's Guide grade B · 44 public reviews · September 2026

Neal's Auto Sales earns a B. 44 public reviews average 4.3 stars and 11.4 percent are one or two stars. That ranks it above 43 percent of graded dealers around Louisville.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 11.4 percent, lower than the 12.1 percent typical near Louisville
  • Reviewers mention honest dealer most, in 3 reviews
  • Closed Sundays · Used car dealer

Why It Got a B

The star average is 4.3 from 44 public reviews. After the grade pulls it toward the national average, it counts as 4.30. 11.4 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less and at least 50 reviews. How the grade works.

How the Stars Break Down

5 star32 73%
4 star3 7%
3 star4 9%
2 star1 2%
1 star4 9%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

honest dealer 3polite staff 3new car purchase 3car buying experience 3used car lot 2no extra fees 2quick transaction 2test drive 2routine maintenance 2easy to work with 2

Buying From Neal's Auto Sales

Neal's Auto Sales is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address2813 Patti Ln, Louisville, KY 40299
Phone502-215-3654
Websitenealsautosales.com
Listed featuresCredit cards, Debit cards
TypeUsed car dealer

Hours

Monday10 AM to 4 PM
Tuesday10 AM to 4 PM
Wednesday10 AM to 4 PM
Thursday10 AM to 4 PM
Friday10 AM to 2 PM
Saturday10 AM to 2 PM
SundayClosed

Common Questions

Is Neal's Auto Sales a good dealer?
Neal's Auto Sales earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 44 public reviews averaging 4.3 stars, with 11.4 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Neal's Auto Sales inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Louisville. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Neal's Auto Sales open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Louisville, KY. Found a car here? Book a pre purchase inspection in Louisville, KY before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Neal's Auto Sales before you sign.

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Inspect a car at Neal's Auto Sales

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500