PPI AutoPowered by Supercanic951-267-8500
Dealers / Louisville, KY / Bob Hook Chevrolet
Chevrolet dealerLouisville, KY
B

Bob Hook Chevrolet

Buyer's Guide grade B · 1,992 public reviews · September 2026

Bob Hook Chevrolet earns a B. 1,992 public reviews average 4.6 stars and 8.5 percent are one or two stars. That ranks it above 74 percent of graded dealers around Louisville.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 8.5 percent, lower than the 12.1 percent typical near Louisville
  • Reviewers mention truck selection most, in 26 reviews
  • Closed Sundays · Chevrolet dealer

Why It Got a B

The star average is 4.6 from 1,992 public reviews. After the grade pulls it toward the national average, it counts as 4.59. 8.5 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star1,712 86%
4 star81 4%
3 star29 1%
2 star37 2%
1 star133 7%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

truck selection 26great deal 21easy purchase 17used cars 8loaner vehicle 7first car purchase 6interest rate 6no hassle 4repair quality 3funny staff 3

Buying From Bob Hook Chevrolet

Bob Hook Chevrolet sells new Chevrolet vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address4144 Bardstown Rd, Louisville, KY 40218
Phone502-499-0800
Websitebobhook.com
Listed featuresOil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery, Women owned, Small business
TypeChevrolet dealer

Hours

Monday9 AM to 7 PM
Tuesday9 AM to 7 PM
Wednesday9 AM to 7 PM
Thursday9 AM to 7 PM
Friday9 AM to 6.30 PM
Saturday9 AM to 5.30 PM
SundayClosed

Common Questions

Is Bob Hook Chevrolet a good dealer?
Bob Hook Chevrolet earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 1,992 public reviews averaging 4.6 stars, with 8.5 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Bob Hook Chevrolet inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Louisville. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Bob Hook Chevrolet open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Louisville, KY. Found a car here? Book a pre purchase inspection in Louisville, KY before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Bob Hook Chevrolet before you sign.

951-267-8500Call now

Inspect a car at Bob Hook Chevrolet

Send the car details and we will call you back.

Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500