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Dealers / Los Angeles, CA / New Century Volkswagen
Volkswagen dealerGlendale, CA
C

New Century Volkswagen

Buyer's Guide grade C · 2,157 public reviews · September 2026

New Century Volkswagen earns a C. 2,157 public reviews average 4.3 stars and 15.2 percent are one or two stars. That ranks it above 46 percent of graded dealers around Los Angeles.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 15.2 percent, higher than the 14.1 percent typical near Los Angeles
  • Reviewers mention leasing process most, in 117 reviews
  • Open Sundays · Volkswagen dealer

Why It Got a C

The star average is 4.3 from 2,157 public reviews. After the grade pulls it toward the national average, it counts as 4.30. 15.2 percent of reviews are one or two stars. To reach a B it would need a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star1,648 76%
4 star121 6%
3 star60 3%
2 star60 3%
1 star268 12%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

leasing process 117kind staff 49wait time 25first car purchase 13leasing a new car 10scheduled maintenance 9volkswagen type 2 7battery replacement 5honest salesperson 5new tires 2

Buying From New Century Volkswagen

New Century Volkswagen sells new Volkswagen vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address1220 S Brand Blvd, Glendale, CA 91204
Phone818-552-6263
Websitenewcenturyvw.com
Listed featuresOil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery
TypeVolkswagen dealer

Hours

Monday9 AM to 8 PM
Tuesday9 AM to 8 PM
Wednesday9 AM to 8 PM
Thursday9 AM to 8 PM
Friday9 AM to 8 PM
Saturday9 AM to 7 PM
Sunday10 AM to 6 PM

Common Questions

Is New Century Volkswagen a good dealer?
New Century Volkswagen earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 2,157 public reviews averaging 4.3 stars, with 15.2 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at New Century Volkswagen inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Glendale. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is New Century Volkswagen open on Sunday?
Its listed Sunday hours are 10 AM to 6 PM. Hours change, so call before you drive over.

Other Graded Dealers Nearby

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Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Los Angeles, CA. Found a car here? Book a pre purchase inspection in Los Angeles, CA before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500