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Dealers / Los Angeles, CA / INFINITI of Downtown LA
Infiniti dealerLos Angeles, CA
F

INFINITI of Downtown LA

Buyer's Guide grade F · 159 public reviews · September 2026

INFINITI of Downtown LA earns an F. 159 public reviews average 3.9 stars and 25.2 percent are one or two stars. That ranks it above 20 percent of graded dealers around Los Angeles.

At a glance

  • A heavy share of past buyers left one or two stars.
  • Complaint share 25.2 percent, higher than the 14.1 percent typical near Los Angeles
  • Reviewers mention oil change most, in 9 reviews
  • Open Sundays · Infiniti dealer

Why It Got an F

The star average is 3.9 from 159 public reviews. After the grade pulls it toward the national average, it counts as 3.95. 25.2 percent of reviews are one or two stars. To reach a C it would need a complaint share of 25 percent or less. How the grade works.

How the Stars Break Down

5 star98 62%
4 star19 12%
3 star2 1%
2 star3 2%
1 star37 23%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

oil change 9wait time 8infiniti q50 4nissan 4clean waiting area 3car servicing 3leased 3waiting room 3complimentary wash 2comfortable seats 2

Buying From INFINITI of Downtown LA

INFINITI of Downtown LA sells new Infiniti vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Luxury cars cost the most to get wrong. One deferred service item can cost more than an inspection many times over.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address635 W Washington Blvd, Los Angeles, CA 90015
Phone213-927-5029
Websiteinfinitiofla.com
Listed featuresOil changes, Service department, Sells used vehicles, Credit cards, Debit cards, Phone pay, Delivery
TypeInfiniti dealer

Hours

Monday9 AM to 9 PM
Tuesday9 AM to 9 PM
Wednesday9 AM to 9 PM
Thursday9 AM to 9 PM
Friday9 AM to 9 PM
Saturday9 AM to 9 PM
Sunday9 AM to 9 PM

Common Questions

Is INFINITI of Downtown LA a good dealer?
INFINITI of Downtown LA earns an F in the PPI Auto Buyer's Guide. A heavy share of past buyers left one or two stars. The grade reads 159 public reviews averaging 3.9 stars, with 25.2 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at INFINITI of Downtown LA inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Los Angeles. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is INFINITI of Downtown LA open on Sunday?
Its listed Sunday hours are 9 AM to 9 PM. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Los Angeles, CA. Found a car here? Book a pre purchase inspection in Los Angeles, CA before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500