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Dealers / Los Angeles, CA / Century West BMW
BMW dealerNorth Hollywood, CA
B

Century West BMW

Buyer's Guide grade B · 4,017 public reviews · September 2026

Century West BMW earns a B. 4,017 public reviews average 4.5 stars and 10.3 percent are one or two stars. That ranks it above 66 percent of graded dealers around Los Angeles.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 10.3 percent, lower than the 14.1 percent typical near Los Angeles
  • Reviewers mention courteous staff most, in 140 reviews
  • Open Sundays · BMW dealer

Why It Got a B

The star average is 4.5 from 4,017 public reviews. After the grade pulls it toward the national average, it counts as 4.49. 10.3 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star3,385 84%
4 star147 4%
3 star72 2%
2 star65 2%
1 star348 9%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

courteous staff 140leasing 104car buying experience 90loaner car 67wait time 34honest staff 19tire replacement 17no pressure sales 14video inspection 7no upsell 4

Buying From Century West BMW

Century West BMW sells new BMW vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Luxury cars cost the most to get wrong. One deferred service item can cost more than an inspection many times over.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address4245 Lankershim Blvd, North Hollywood, CA 91602
Phone818-432-9000
Websitecenturywestbmw.com
Listed featuresCar wash, Oil changes, Service department, Sells used vehicles, Credit cards, Debit cards, Phone pay, Delivery
TypeBMW dealer

Hours

Monday9 AM to 9 PM
Tuesday9 AM to 9 PM
Wednesday9 AM to 9 PM
Thursday9 AM to 9 PM
Friday9 AM to 9 PM
Saturday9 AM to 8 PM
Sunday9 AM to 6 PM

Common Questions

Is Century West BMW a good dealer?
Century West BMW earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 4,017 public reviews averaging 4.5 stars, with 10.3 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Century West BMW inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in North Hollywood. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Century West BMW open on Sunday?
Its listed Sunday hours are 9 AM to 6 PM. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Los Angeles, CA. Found a car here? Book a pre purchase inspection in Los Angeles, CA before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500