PPI AutoPowered by Supercanic951-267-8500
Dealers / Los Angeles, CA / BMW McKenna Norwalk
BMW dealerNorwalk, CA
C

BMW McKenna Norwalk

Buyer's Guide grade C · 1,109 public reviews · September 2026

BMW McKenna Norwalk earns a C. 1,109 public reviews average 4.3 stars and 16.5 percent are one or two stars. That ranks it above 42 percent of graded dealers around Los Angeles.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 16.5 percent, higher than the 14.1 percent typical near Los Angeles
  • Reviewers mention new lease most, in 64 reviews
  • Open Sundays · BMW dealer

Why It Got a C

The star average is 4.3 from 1,109 public reviews. After the grade pulls it toward the national average, it counts as 4.30. 16.5 percent of reviews are one or two stars. To reach a B it would need a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star858 77%
4 star53 5%
3 star15 1%
2 star20 2%
1 star163 15%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

new lease 64car buying experience 35smooth process 24loaner car 16no pressure sales 13leasing process 9car detailing 3flat tire repair 2straightforward pricing 2knowledgeable team 2

Buying From BMW McKenna Norwalk

BMW McKenna Norwalk sells new BMW vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Luxury cars cost the most to get wrong. One deferred service item can cost more than an inspection many times over.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address10900 Firestone Blvd, Norwalk, CA 90650
Phone562-219-4570
Websitemckennabmw.com
Listed featuresRentals, Car wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery
TypeBMW dealer

Hours

Monday10 AM to 7 PM
Tuesday10 AM to 7 PM
Wednesday10 AM to 7 PM
Thursday10 AM to 7 PM
Friday10 AM to 7 PM
Saturday9 AM to 7 PM
Sunday10 AM to 6 PM

Common Questions

Is BMW McKenna Norwalk a good dealer?
BMW McKenna Norwalk earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 1,109 public reviews averaging 4.3 stars, with 16.5 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at BMW McKenna Norwalk inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Norwalk. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is BMW McKenna Norwalk open on Sunday?
Its listed Sunday hours are 10 AM to 6 PM. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Los Angeles, CA. Found a car here? Book a pre purchase inspection in Los Angeles, CA before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at BMW McKenna Norwalk before you sign.

951-267-8500Call now

Inspect a car at BMW McKenna Norwalk

Send the car details and we will call you back.

Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500