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Dealers / Kansas City, MO / Northtowne Auto Group
Used car dealerKansas City, MO
C

Northtowne Auto Group

Buyer's Guide grade C · 47 public reviews · September 2026

Northtowne Auto Group earns a C. 47 public reviews average 3.9 stars and 17 percent are one or two stars. That ranks it above 25 percent of graded dealers around Kansas City.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 17 percent, higher than the 12.7 percent typical near Kansas City
  • Reviewers mention salesman most, in 4 reviews
  • Closed Sundays · Used car dealer

Why It Got a C

The star average is 3.9 from 47 public reviews. After the grade pulls it toward the national average, it counts as 4.03. 17 percent of reviews are one or two stars. To reach a B it would need an adjusted rating of 4.2 and a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star26 55%
4 star5 11%
3 star8 17%
2 star1 2%
1 star7 15%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

salesman 4oil change 2car repair 2rude 2warranty 2smooth process 2efficiency 2maintenance 2communication 2oil 2

Reviews here bring up warranty. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Northtowne Auto Group

Northtowne Auto Group is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

This business has not claimed its public listing. Nationally, graded dealers with an unclaimed listing earn an F 42 percent of the time, against 13 percent for claimed ones. Confirm the address and phone before you go.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address5900 N Oak Trafficway, Kansas City, MO 64118
Phone816-436-2255
Websitenorthtowneautogroup.com
Listed featuresOil changes, Service department, Credit cards, Debit cards
TypeUsed car dealer

Hours

Monday7 AM to 5.30 PM
Tuesday7 AM to 5.30 PM
Wednesday7 AM to 5.30 PM
Thursday7 AM to 5.30 PM
Friday7 AM to 5.30 PM
SaturdayClosed
SundayClosed

Common Questions

Is Northtowne Auto Group a good dealer?
Northtowne Auto Group earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 47 public reviews averaging 3.9 stars, with 17 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Northtowne Auto Group inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Kansas City. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Northtowne Auto Group open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Kansas City, MO. Found a car here? Book a pre purchase inspection in Kansas City, MO before you sign.

Buying from this lot?

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We check the car at Northtowne Auto Group before you sign.

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Inspect a car at Northtowne Auto Group

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500