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Dealers / Kansas City, MO / 5 Star Auto Sales & Services LLC
Used car dealerIndependence, MO
F

5 Star Auto Sales & Services LLC

Buyer's Guide grade F · 63 public reviews · September 2026

5 Star Auto Sales & Services LLC earns an F. 63 public reviews average 3.6 stars and 31.8 percent are one or two stars. That ranks it above 13 percent of graded dealers around Kansas City.

At a glance

  • A heavy share of past buyers left one or two stars.
  • Complaint share 31.8 percent, higher than the 12.7 percent typical near Kansas City
  • Reviewers mention car quality most, in 4 reviews
  • Closed Sundays · Used car dealer

Why It Got an F

The star average is 3.6 from 63 public reviews. After the grade pulls it toward the national average, it counts as 3.79. 31.8 percent of reviews are one or two stars. To reach a C it would need a complaint share of 25 percent or less. How the grade works.

How the Stars Break Down

5 star39 62%
4 star2 3%
3 star2 3%
2 star0 0%
1 star20 32%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

car quality 4car selection 4variety of cars 3kind staff 3warranty 3battery 3reliability 3engine light 2buying experience 2car purchase 2

Reviews here bring up engine light, warranty. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From 5 Star Auto Sales & Services LLC

5 Star Auto Sales & Services LLC is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address1326 E US Hwy 24, Independence, MO 64050
Phone816-609-1695
Website5starsautosalesllc.com
Listed featuresSells used vehicles, Credit cards, Debit cards, Phone pay
TypeUsed car dealer

Hours

Monday10 AM to 7 PM
Tuesday10 AM to 7 PM
Wednesday10 AM to 7 PM
Thursday10 AM to 7 PM
Friday10 AM to 7 PM
Saturday9 AM to 5 PM
SundayClosed

Common Questions

Is 5 Star Auto Sales & Services LLC a good dealer?
5 Star Auto Sales & Services LLC earns an F in the PPI Auto Buyer's Guide. A heavy share of past buyers left one or two stars. The grade reads 63 public reviews averaging 3.6 stars, with 31.8 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at 5 Star Auto Sales & Services LLC inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Independence. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is 5 Star Auto Sales & Services LLC open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Kansas City, MO. Found a car here? Book a pre purchase inspection in Kansas City, MO before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at 5 Star Auto Sales & Services LLC before you sign.

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Inspect a car at 5 Star Auto Sales & Services LLC

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500