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Dealers / Jacksonville, FL / Westside Hyundai
Hyundai dealerJacksonville, FL
C

Westside Hyundai

Buyer's Guide grade C · 2,171 public reviews · September 2026

Westside Hyundai earns a C. 2,171 public reviews average 4.1 stars and 19.6 percent are one or two stars. That ranks it above 21 percent of graded dealers around Jacksonville.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 19.6 percent, higher than the 10.2 percent typical near Jacksonville
  • Reviewers mention car buying experience most, in 85 reviews
  • Open Sundays · Hyundai dealer

Why It Got a C

The star average is 4.1 from 2,171 public reviews. After the grade pulls it toward the national average, it counts as 4.10. 19.6 percent of reviews are one or two stars. To reach a B it would need an adjusted rating of 4.2 and a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star1,541 71%
4 star138 6%
3 star66 3%
2 star57 3%
1 star369 17%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

car buying experience 85oil change 53new car purchase 36wait time 34welcoming atmosphere 14used car purchase 12tire rotation 10no pressure sales 10engine replacement 6loaner car 5

Reviews here bring up engine replacement. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Westside Hyundai

Westside Hyundai sells new Hyundai vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address1672 Cassat Ave, Jacksonville, FL 32210
Phone904-384-0050
Websitewestsidehyundai.com
Listed featuresCar wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay
TypeHyundai dealer

Hours

Monday9 AM to 9 PM
Tuesday9 AM to 9 PM
Wednesday9 AM to 9 PM
Thursday9 AM to 9 PM
Friday9 AM to 9 PM
Saturday9 AM to 9 PM
Sunday12 PM to 6 PM

Common Questions

Is Westside Hyundai a good dealer?
Westside Hyundai earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 2,171 public reviews averaging 4.1 stars, with 19.6 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Westside Hyundai inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Jacksonville. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Westside Hyundai open on Sunday?
Its listed Sunday hours are 12 PM to 6 PM. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Jacksonville, FL. Found a car here? Book a pre purchase inspection in Jacksonville, FL before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500