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Dealers / Jacksonville, FL / Sam's Motor Group
Used car dealerJacksonville, FL
C

Sam's Motor Group

Buyer's Guide grade C · 224 public reviews · September 2026

Sam's Motor Group earns a C. 224 public reviews average 4.0 stars and 22.3 percent are one or two stars. That ranks it above 17 percent of graded dealers around Jacksonville.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 22.3 percent, higher than the 10.2 percent typical near Jacksonville
  • Reviewers mention used car most, in 19 reviews
  • Closed Sundays · Used car dealer

Why It Got a C

The star average is 4.0 from 224 public reviews. After the grade pulls it toward the national average, it counts as 4.03. 22.3 percent of reviews are one or two stars. To reach a B it would need an adjusted rating of 4.2 and a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star159 71%
4 star8 4%
3 star7 3%
2 star4 2%
1 star46 21%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

used car 19car quality 16car inspection 10vehicle selection 6reliable car 5no pressure sales 3car cash 2oil change 2no hidden fees 2straight to the point 2

Buying From Sam's Motor Group

Sam's Motor Group is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address1271 Cassat Ave, Jacksonville, FL 32205
Phone904-755-0833
Websitesamsmotorgroup.com
Listed featuresOil changes, Credit cards, Debit cards
TypeUsed car dealer

Hours

Monday9 AM to 6 PM
Tuesday9 AM to 6 PM
Wednesday9 AM to 6 PM
Thursday9 AM to 6 PM
Friday9 AM to 6 PM
Saturday9 AM to 6 PM
SundayClosed

Common Questions

Is Sam's Motor Group a good dealer?
Sam's Motor Group earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 224 public reviews averaging 4.0 stars, with 22.3 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Sam's Motor Group inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Jacksonville. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Sam's Motor Group open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Jacksonville, FL. Found a car here? Book a pre purchase inspection in Jacksonville, FL before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500