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Dealers / Jacksonville, FL / Keith Pierson Toyota
Toyota dealerJacksonville, FL
B

Keith Pierson Toyota

Buyer's Guide grade B · 9,157 public reviews · September 2026

Keith Pierson Toyota earns a B. 9,157 public reviews average 4.5 stars and 9.7 percent are one or two stars. That ranks it above 53 percent of graded dealers around Jacksonville.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 9.7 percent, lower than the 10.2 percent typical near Jacksonville
  • Reviewers mention courteous staff most, in 337 reviews
  • Open Sundays · Toyota dealer

Why It Got a B

The star average is 4.5 from 9,157 public reviews. After the grade pulls it toward the national average, it counts as 4.49. 9.7 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star7,383 81%
4 star619 7%
3 star269 3%
2 star217 2%
1 star669 7%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

courteous staff 337wait time 222oil change 201tire rotation 112new car purchase 85finance department 74vehicle selection 56no pressure sales 30complimentary car wash 22battery replacement 16

Buying From Keith Pierson Toyota

Keith Pierson Toyota sells new Toyota vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address6501 Youngerman Cir, Jacksonville, FL 32244
Phone888-461-3879
Websitekeithpiersontoyota.com
Listed featuresRentals, Car wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay
TypeToyota dealer

Hours

Monday8.30 AM to 8 PM
Tuesday8.30 AM to 8 PM
Wednesday8.30 AM to 8 PM
Thursday8.30 AM to 8 PM
Friday8.30 AM to 8 PM
Saturday8.30 AM to 8 PM
Sunday10 AM to 7 PM

Common Questions

Is Keith Pierson Toyota a good dealer?
Keith Pierson Toyota earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 9,157 public reviews averaging 4.5 stars, with 9.7 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Keith Pierson Toyota inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Jacksonville. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Keith Pierson Toyota open on Sunday?
Its listed Sunday hours are 10 AM to 7 PM. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Jacksonville, FL. Found a car here? Book a pre purchase inspection in Jacksonville, FL before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500