Empire Auto Sales & Service

Buyer's Guide grade B · 276 public reviews · September 2026

Empire Auto Sales & Service earns a B. 276 public reviews average 4.6 stars and 8 percent are one or two stars. That ranks it above 64 percent of graded dealers around Jacksonville.

At a glance

Mostly happy buyers, with a small share of complaints.
Complaint share 8 percent, lower than the 10.2 percent typical near Jacksonville
Reviewers mention smooth process most, in 22 reviews
Closed Sundays · Used car dealer

Why It Got a B

The star average is 4.6 from 276 public reviews. After the grade pulls it toward the national average, it counts as 4.57. 8 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6. How the grade works.

How the Stars Break Down

5 star243 88%

4 star5 2%

3 star6 2%

2 star4 1%

1 star18 7%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

smooth process 22polite staff 14truck selection 12insurance assistance 5welcoming atmosphere 4quick approval 3laid back staff 3truck condition 2financing a car 2painless process 2

Buying From Empire Auto Sales & Service

Empire Auto Sales & Service is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address	7033 Beach Blvd, Jacksonville, FL 32216
Phone	904-725-2720
Website	empireautosalesjax.com
Listed features	Buys vehicles, Service department, Sells used vehicles, Credit cards, Debit cards
Type	Used car dealer

Hours

Monday	10 AM to 6 PM
Tuesday	10 AM to 6 PM
Wednesday	10 AM to 6 PM
Thursday	10 AM to 6 PM
Friday	10 AM to 6 PM
Saturday	10 AM to 4 PM
Sunday	Closed

Common Questions

Is Empire Auto Sales & Service a good dealer?

Empire Auto Sales & Service earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 276 public reviews averaging 4.6 stars, with 8 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.

Can I get a car at Empire Auto Sales & Service inspected before I buy?

Yes. PPI Auto sends an inspector to the car on the lot in Jacksonville. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.

How is the grade worked out?

It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.

Is Empire Auto Sales & Service open on Sunday?

Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

CWholesale 360under a mile BIgnition Exoticsunder a mile FBeach Blvd Automotiveunder a mile CUnited Auto Sales & Serviceunder a mile BNorth Florida Lincoln2.7 miles BPremier Automotive Source LLC4.0 miles

Buyers Also Look At

CAffordable Auto Motors, Inc.Jacksonville ANew World Auto, LLC.Jacksonville AAuto BoutiqueJacksonville CCars Of Jax IncJacksonville

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Jacksonville, FL. Found a car here? Book a pre purchase inspection in Jacksonville, FL before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Empire Auto Sales & Service before you sign.

951-267-8500 Call now

Inspect a car at Empire Auto Sales & Service

Send the car details and we will call you back.

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500