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Dealers / Jacksonville, FL / AutoNation USA Jacksonville
Used car dealerJacksonville, FL
B

AutoNation USA Jacksonville

Buyer's Guide grade B · 705 public reviews · September 2026

AutoNation USA Jacksonville earns a B. 705 public reviews average 4.4 stars and 14.8 percent are one or two stars. That ranks it above 37 percent of graded dealers around Jacksonville.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 14.8 percent, higher than the 10.2 percent typical near Jacksonville
  • Reviewers mention smooth process most, in 47 reviews
  • Open Sundays · Used car dealer

Why It Got a B

The star average is 4.4 from 705 public reviews. After the grade pulls it toward the national average, it counts as 4.39. 14.8 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star588 83%
4 star10 1%
3 star3 0%
2 star9 1%
1 star95 13%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

smooth process 47kind staff 42easy process 41quick process 26selling process 21no pressure sales 18finance department 18no haggling 7truck selection 5no hassle 4

Buying From AutoNation USA Jacksonville

AutoNation USA Jacksonville is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address11639 Abess Blvd, Jacksonville, FL 32225
Phone904-990-0412
Websiteautonationusa.com
Listed featuresBuys vehicles, Sells used vehicles, Checks, Credit cards, Debit cards
TypeUsed car dealer

Hours

Monday9 AM to 8 PM
Tuesday9 AM to 8 PM
Wednesday9 AM to 8 PM
Thursday9 AM to 8 PM
Friday9 AM to 8 PM
Saturday9 AM to 8 PM
Sunday11 AM to 5 PM

Common Questions

Is AutoNation USA Jacksonville a good dealer?
AutoNation USA Jacksonville earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 705 public reviews averaging 4.4 stars, with 14.8 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at AutoNation USA Jacksonville inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Jacksonville. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is AutoNation USA Jacksonville open on Sunday?
Its listed Sunday hours are 11 AM to 5 PM. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Jacksonville, FL. Found a car here? Book a pre purchase inspection in Jacksonville, FL before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500