Used car dealerJacksonville, FL

Auto Zoom

Buyer's Guide grade B · 32 public reviews · September 2026

Auto Zoom earns a B. 32 public reviews average 4.5 stars and 9.4 percent are one or two stars. That ranks it above 45 percent of graded dealers around Jacksonville.

At a glance

Mostly happy buyers, with a small share of complaints.
Complaint share 9.4 percent, lower than the 10.2 percent typical near Jacksonville
Reviewers mention pricing most, in 7 reviews
Closed Sundays · Used car dealer

Why It Got a B

The star average is 4.5 from 32 public reviews. After the grade pulls it toward the national average, it counts as 4.41. 9.4 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less and at least 50 reviews. How the grade works.

How the Stars Break Down

5 star25 78%

4 star3 9%

3 star1 3%

2 star0 0%

1 star3 9%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

pricing 7friendly staff 4

Buying From Auto Zoom

Auto Zoom is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address	4500 St Augustine Rd, Jacksonville, FL 32207
Phone	904-551-2913
Website	autozoomjax.com
Listed features	Buys vehicles, Oil changes, Sells used vehicles, Credit cards, Debit cards
Type	Used car dealer

Hours

Monday	9 AM to 5.30 PM
Tuesday	9 AM to 5.30 PM
Wednesday	9 AM to 5.30 PM
Thursday	9 AM to 5.30 PM
Friday	9 AM to 5.30 PM
Saturday	10 AM to 2 PM
Sunday	Closed

Common Questions

Is Auto Zoom a good dealer?

Auto Zoom earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 32 public reviews averaging 4.5 stars, with 9.4 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.

Can I get a car at Auto Zoom inspected before I buy?

Yes. PPI Auto sends an inspector to the car on the lot in Jacksonville. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.

How is the grade worked out?

It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.

Is Auto Zoom open on Sunday?

Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

CPowers Auto Wholesaleunder a mile ABox Trucks Of Jacksonvilleunder a mile BDa Vinci Automotiveunder a mile BDallva Motors Inc.under a mile BAudi Orange Park7.1 miles BPrime Auto Sales Inc.2.4 miles

Buyers Also Look At

FAuto SolutionsJacksonville

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Jacksonville, FL. Found a car here? Book a pre purchase inspection in Jacksonville, FL before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Auto Zoom before you sign.

951-267-8500 Call now

Inspect a car at Auto Zoom

Send the car details and we will call you back.

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500