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Dealers / Jackson, MS / Mercedes-Benz of Jackson
Mercedes-Benz dealerRidgeland, MS
B

Mercedes-Benz of Jackson

Buyer's Guide grade B · 999 public reviews · September 2026

Mercedes-Benz of Jackson earns a B. 999 public reviews average 4.3 stars and 14.3 percent are one or two stars. That ranks it above 40 percent of graded dealers around Jackson.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 14.3 percent, higher than the 12.1 percent typical near Jackson
  • Reviewers mention car buying experience most, in 23 reviews
  • Closed Sundays · Mercedes-Benz dealer

Why It Got a B

The star average is 4.3 from 999 public reviews. After the grade pulls it toward the national average, it counts as 4.30. 14.3 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star749 75%
4 star81 8%
3 star26 3%
2 star14 1%
1 star129 13%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

car buying experience 23easy process 20dealership recommendation 10oil change 9no pressure sales 6wait time 6recent purchase 4loaner car 4tire replacement 2welcoming team 2

Buying From Mercedes-Benz of Jackson

Mercedes-Benz of Jackson sells new Mercedes-Benz vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Luxury cars cost the most to get wrong. One deferred service item can cost more than an inspection many times over.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address455 Steed Rd, Ridgeland, MS 39157
Phone601-956-4211
Websitemercedesofjackson.com
Listed featuresCar wash, Oil changes, Service department, Sells used vehicles, Credit cards, Debit cards, Phone pay, Delivery
TypeMercedes-Benz dealer

Hours

Monday9 AM to 7 PM
Tuesday9 AM to 7 PM
Wednesday9 AM to 7 PM
Thursday9 AM to 7 PM
Friday9 AM to 7 PM
Saturday9 AM to 6 PM
SundayClosed

Common Questions

Is Mercedes-Benz of Jackson a good dealer?
Mercedes-Benz of Jackson earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 999 public reviews averaging 4.3 stars, with 14.3 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Mercedes-Benz of Jackson inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Ridgeland. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Mercedes-Benz of Jackson open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Jackson, MS. Found a car here? Book a pre purchase inspection in Jackson, MS before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500