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Dealers / Jackson, MS / Herrin-Gear Lexus
Lexus dealerJackson, MS
B

Herrin-Gear Lexus

Buyer's Guide grade B · 1,957 public reviews · September 2026

Herrin-Gear Lexus earns a B. 1,957 public reviews average 4.6 stars and 7.9 percent are one or two stars. That ranks it above 77 percent of graded dealers around Jackson.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 7.9 percent, lower than the 12.1 percent typical near Jackson
  • Reviewers mention courteous staff most, in 76 reviews
  • Closed Sundays · Lexus dealer

Why It Got a B

The star average is 4.6 from 1,957 public reviews. After the grade pulls it toward the national average, it counts as 4.59. 7.9 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6. How the grade works.

How the Stars Break Down

5 star1,661 85%
4 star99 5%
3 star42 2%
2 star37 2%
1 star118 6%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

courteous staff 76wait time 46loaner car 33appointment scheduling 28oil change 23lexus es350 13tire rotation 12complimentary car wash 4car detailing 3online appointment 2

Buying From Herrin-Gear Lexus

Herrin-Gear Lexus sells new Lexus vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Luxury cars cost the most to get wrong. One deferred service item can cost more than an inspection many times over.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address1685 High St, Jackson, MS 39202
Phone601-354-4099
Websiteherringearlexus.com
Listed featuresOil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay
TypeLexus dealer

Hours

Monday9 AM to 6 PM
Tuesday9 AM to 6 PM
Wednesday9 AM to 6 PM
Thursday9 AM to 6 PM
Friday9 AM to 6 PM
Saturday9 AM to 6 PM
SundayClosed

Common Questions

Is Herrin-Gear Lexus a good dealer?
Herrin-Gear Lexus earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 1,957 public reviews averaging 4.6 stars, with 7.9 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Herrin-Gear Lexus inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Jackson. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Herrin-Gear Lexus open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Jackson, MS. Found a car here? Book a pre purchase inspection in Jackson, MS before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Herrin-Gear Lexus before you sign.

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Inspect a car at Herrin-Gear Lexus

Send the car details and we will call you back.

Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500