O'Brien Toyota
Buyer's Guide grade B · 4,473 public reviews · September 2026
O'Brien Toyota earns a B. 4,473 public reviews average 4.6 stars and 6.3 percent are one or two stars. That ranks it above 76 percent of graded dealers around Indianapolis.
At a glance
- Mostly happy buyers, with a small share of complaints.
- Complaint share 6.3 percent, lower than the 13.2 percent typical near Indianapolis
- Reviewers mention courteous staff most, in 177 reviews
- Closed Sundays · Toyota dealer
Why It Got a B
The star average is 4.6 from 4,473 public reviews. After the grade pulls it toward the national average, it counts as 4.59. 6.3 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6. How the grade works.
How the Stars Break Down
What Reviewers Talk About
The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.
Buying From O'Brien Toyota
O'Brien Toyota sells new Toyota vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.
Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.
Dealer Details
| Address | 2550 Shadeland Ave, Indianapolis, IN 46219 |
|---|---|
| Phone | 463-250-5750 |
| Website | obrientoyota.com |
| Listed features | Car wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Delivery |
| Type | Toyota dealer |
Hours
| Monday | 8.30 AM to 7.30 PM |
|---|---|
| Tuesday | 8.30 AM to 6 PM |
| Wednesday | 8.30 AM to 7.30 PM |
| Thursday | 8.30 AM to 7.30 PM |
| Friday | 8.30 AM to 6 PM |
| Saturday | 8.30 AM to 6 PM |
| Sunday | Closed |
Common Questions
Is O'Brien Toyota a good dealer?
Can I get a car at O'Brien Toyota inspected before I buy?
How is the grade worked out?
Is O'Brien Toyota open on Sunday?
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122 points, a full scan and a road test, on the lot, same day report.