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Dealers / Indianapolis, IN / AutoGiant USA
Used car dealerIndianapolis, IN
B

AutoGiant USA

Buyer's Guide grade B · 2,190 public reviews · September 2026

AutoGiant USA earns a B. 2,190 public reviews average 4.4 stars and 13.5 percent are one or two stars. That ranks it above 53 percent of graded dealers around Indianapolis.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 13.5 percent, level with the 13.2 percent typical near Indianapolis
  • Reviewers mention car buying experience most, in 208 reviews
  • Closed Sundays · Used car dealer

Why It Got a B

The star average is 4.4 from 2,190 public reviews. After the grade pulls it toward the national average, it counts as 4.39. 13.5 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star1,778 81%
4 star89 4%
3 star28 1%
2 star36 2%
1 star259 12%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

car buying experience 208easy process 154financing 107personable staff 105car selection 87bmw 71no pressure sales 40test drive 39not pushy 22welcoming atmosphere 14

Buying From AutoGiant USA

AutoGiant USA is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address5350 N Keystone Ave, Indianapolis, IN 46220
Phone317-765-2251
Websiteautogiantusa.com
Listed featuresBuys vehicles, Service department, Sells used vehicles, Credit cards, Debit cards, Delivery
TypeUsed car dealer

Hours

Monday10 AM to 7 PM
Tuesday10 AM to 7 PM
Wednesday10 AM to 7 PM
Thursday10 AM to 7 PM
Friday10 AM to 6 PM
Saturday9 AM to 5 PM
SundayClosed

Common Questions

Is AutoGiant USA a good dealer?
AutoGiant USA earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 2,190 public reviews averaging 4.4 stars, with 13.5 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at AutoGiant USA inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Indianapolis. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is AutoGiant USA open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Indianapolis, IN. Found a car here? Book a pre purchase inspection in Indianapolis, IN before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at AutoGiant USA before you sign.

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Inspect a car at AutoGiant USA

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500