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Dealers / Houston, TX / Tesla Westchase
Tesla storeHouston, TX
F

Tesla Westchase

Buyer's Guide grade F · 245 public reviews · September 2026

Tesla Westchase earns an F. 245 public reviews average 3.5 stars and 33.5 percent are one or two stars. That ranks it above 7 percent of graded dealers around Houston.

At a glance

  • A heavy share of past buyers left one or two stars.
  • Complaint share 33.5 percent, higher than the 13 percent typical near Houston
  • Reviewers mention cybertruck most, in 8 reviews
  • Open Sundays · Tesla store

Why It Got an F

The star average is 3.5 from 245 public reviews. After the grade pulls it toward the national average, it counts as 3.57. 33.5 percent of reviews are one or two stars. To reach a C it would need an adjusted rating of 3.6 and a complaint share of 25 percent or less. How the grade works.

How the Stars Break Down

5 star133 54%
4 star21 9%
3 star9 4%
2 star5 2%
1 star77 31%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

cybertruck 8kind staff 6appointment 4ordering process 3friendly people 3sales team 3loaner car access 2clean waiting area 2loan paperwork 2friendly salesmen 2

Buying From Tesla Westchase

Tesla Westchase sells new Tesla vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Luxury cars cost the most to get wrong. One deferred service item can cost more than an inspection many times over.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address9633 Westheimer Rd, Houston, TX 77063
Phone713-821-2700
Websitetesla.com
Listed featuresService department, Credit cards, Debit cards, Phone pay, Delivery
TypeTesla store

Hours

Monday9 AM to 7 PM
Tuesday9 AM to 7 PM
Wednesday9 AM to 7 PM
Thursday9 AM to 7 PM
Friday9 AM to 7 PM
Saturday9 AM to 7 PM
Sunday12 PM to 6 PM

Common Questions

Is Tesla Westchase a good dealer?
Tesla Westchase earns an F in the PPI Auto Buyer's Guide. A heavy share of past buyers left one or two stars. The grade reads 245 public reviews averaging 3.5 stars, with 33.5 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Tesla Westchase inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Houston. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Tesla Westchase open on Sunday?
Its listed Sunday hours are 12 PM to 6 PM. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Houston, TX. Found a car here? Book a pre purchase inspection in Houston, TX before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500