Russell & Smith Mazda
Buyer's Guide grade A · 2,224 public reviews · September 2026
Russell & Smith Mazda earns an A. 2,224 public reviews average 4.7 stars and 6.3 percent are one or two stars. That ranks it above 83 percent of graded dealers around Houston.
At a glance
- Past buyers are close to unanimous. Few complaints across a long record.
- Complaint share 6.3 percent, lower than the 13 percent typical near Houston
- Reviewers mention courteous staff most, in 88 reviews
- Closed Sundays · Mazda dealer
Why It Got an A
The star average is 4.7 from 2,224 public reviews. After the grade pulls it toward the national average, it counts as 4.69. 6.3 percent of reviews are one or two stars. That clears every bar for an A. The adjusted rating is 4.6 or better, complaints are 8 percent or less, and the record has at least 50 reviews. How the grade works.
How the Stars Break Down
What Reviewers Talk About
The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.
Buying From Russell & Smith Mazda
Russell & Smith Mazda sells new Mazda vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.
Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.
Dealer Details
| Address | 3440 S Loop W, Houston, TX 77025 |
|---|---|
| Phone | 281-336-0243 |
| Website | russellsmithmazda.com |
| Listed features | Rentals, Car wash, Oil changes, Service department, Sells used vehicles, Credit cards, Debit cards, Phone pay |
| Type | Mazda dealer |
Hours
| Monday | 9 AM to 9 PM |
|---|---|
| Tuesday | 9 AM to 9 PM |
| Wednesday | 9 AM to 9 PM |
| Thursday | 9 AM to 9 PM |
| Friday | 9 AM to 9 PM |
| Saturday | 9 AM to 9 PM |
| Sunday | Closed |
Common Questions
Is Russell & Smith Mazda a good dealer?
Can I get a car at Russell & Smith Mazda inspected before I buy?
How is the grade worked out?
Is Russell & Smith Mazda open on Sunday?
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122 points, a full scan and a road test, on the lot, same day report.