Central Houston Cadillac
Buyer's Guide grade B · 3,214 public reviews · September 2026
Central Houston Cadillac earns a B. 3,214 public reviews average 4.5 stars and 12.4 percent are one or two stars. That ranks it above 59 percent of graded dealers around Houston.
At a glance
- Mostly happy buyers, with a small share of complaints.
- Complaint share 12.4 percent, lower than the 13 percent typical near Houston
- Reviewers mention new car purchase most, in 43 reviews
- Closed Sundays · Cadillac dealer
Why It Got a B
The star average is 4.5 from 3,214 public reviews. After the grade pulls it toward the national average, it counts as 4.49. 12.4 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.
How the Stars Break Down
What Reviewers Talk About
The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.
Buying From Central Houston Cadillac
Central Houston Cadillac sells new Cadillac vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.
Luxury cars cost the most to get wrong. One deferred service item can cost more than an inspection many times over.
Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.
Dealer Details
| Address | 2621 S Loop W, Houston, TX 77054 |
|---|---|
| Phone | 832-431-5697 |
| Website | centralhoustoncadillac.com |
| Listed features | Rentals, Car wash, Oil changes, Service department, Credit cards, Debit cards, Phone pay, Delivery |
| Type | Cadillac dealer |
Hours
| Monday | 9 AM to 8 PM |
|---|---|
| Tuesday | 9 AM to 8 PM |
| Wednesday | 9 AM to 8 PM |
| Thursday | 9 AM to 8 PM |
| Friday | 9 AM to 8 PM |
| Saturday | 8.30 AM to 7 PM |
| Sunday | Closed |
Common Questions
Is Central Houston Cadillac a good dealer?
Can I get a car at Central Houston Cadillac inspected before I buy?
How is the grade worked out?
Is Central Houston Cadillac open on Sunday?
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122 points, a full scan and a road test, on the lot, same day report.