Castilo Family Auto Sales

Buyer's Guide grade F · 20 public reviews · September 2026

Castilo Family Auto Sales earns an F. 20 public reviews average 2.9 stars and 50 percent are one or two stars. That ranks it above 4 percent of graded dealers around Houston.

At a glance

A heavy share of past buyers left one or two stars.
Complaint share 50 percent, higher than the 13 percent typical near Houston
Reviewers mention tire most, in 3 reviews
Closed Sundays · Used car dealer

Why It Got an F

The star average is 2.9 from 20 public reviews. After the grade pulls it toward the national average, it counts as 3.67. 50 percent of reviews are one or two stars. To reach a C it would need a complaint share of 25 percent or less. How the grade works.

How the Stars Break Down

5 star8 40%

4 star1 5%

3 star1 5%

2 star1 5%

1 star9 45%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

tire 3

Buying From Castilo Family Auto Sales

Castilo Family Auto Sales is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address	1030 Freeport St, Houston, TX 77015
Phone	713-450-4502
Website	castilo-sales.keeq.io
Listed features	Sells used vehicles
Type	Used car dealer

Hours

Monday	8 AM to 5 PM
Tuesday	8 AM to 5 PM
Wednesday	8 AM to 5 PM
Thursday	8 AM to 5 PM
Friday	8 AM to 5 PM
Saturday	Closed
Sunday	Closed

Common Questions

Is Castilo Family Auto Sales a good dealer?

Castilo Family Auto Sales earns an F in the PPI Auto Buyer's Guide. A heavy share of past buyers left one or two stars. The grade reads 20 public reviews averaging 2.9 stars, with 50 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.

Can I get a car at Castilo Family Auto Sales inspected before I buy?

Yes. PPI Auto sends an inspector to the car on the lot in Houston. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.

How is the grade worked out?

It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.

Is Castilo Family Auto Sales open on Sunday?

Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

BFABELA'S AUTO SALES INCunder a mile FCertified Auto Groupunder a mile BAB Motorsunder a mile CUvalde Motorunder a mile FTiger Auto Group LLC11.6 miles FFredys Cars For Less19.8 miles

Buyers Also Look At

BFABELA'S AUTO SALES INCHouston

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Houston, TX. Found a car here? Book a pre purchase inspection in Houston, TX before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Castilo Family Auto Sales before you sign.

951-267-8500 Call now

Inspect a car at Castilo Family Auto Sales

Send the car details and we will call you back.

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500