Carvana Houston
Buyer's Guide grade F · 1,225 public reviews · September 2026
Carvana Houston earns an F. 1,225 public reviews average 3.8 stars and 27.9 percent are one or two stars. That ranks it above 13 percent of graded dealers around Houston.
At a glance
- A heavy share of past buyers left one or two stars.
- Complaint share 27.9 percent, higher than the 13 percent typical near Houston
- Reviewers mention easy process most, in 122 reviews
- Closed Sundays · Used car dealer
Why It Got an F
The star average is 3.8 from 1,225 public reviews. After the grade pulls it toward the national average, it counts as 3.81. 27.9 percent of reviews are one or two stars. To reach a C it would need a complaint share of 25 percent or less. How the grade works.
How the Stars Break Down
What Reviewers Talk About
The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.
Buying From Carvana Houston
Carvana Houston is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.
Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.
Dealer Details
| Address | 10939 Katy Fwy, Houston, TX 77079 |
|---|---|
| Phone | 833-893-0980 |
| Website | carvana.com |
| Listed features | Buys vehicles, Sells used vehicles, Debit cards, Delivery |
| Type | Used car dealer |
Hours
| Monday | 9 AM to 7 PM |
|---|---|
| Tuesday | 9 AM to 7 PM |
| Wednesday | 9 AM to 7 PM |
| Thursday | 9 AM to 7 PM |
| Friday | 9 AM to 7 PM |
| Saturday | 9 AM to 7 PM |
| Sunday | Closed |
Common Questions
Is Carvana Houston a good dealer?
Can I get a car at Carvana Houston inspected before I buy?
How is the grade worked out?
Is Carvana Houston open on Sunday?
Other Graded Dealers Nearby
Buyers Also Look At
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122 points, a full scan and a road test, on the lot, same day report.