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Dealers / Honolulu, HI / New City Nissan
Nissan dealerHonolulu
B

New City Nissan

Buyer's Guide grade B · 1,477 public reviews · September 2026

New City Nissan earns a B. 1,477 public reviews average 4.6 stars and 7.4 percent are one or two stars. That ranks it above 67 percent of graded dealers around Honolulu.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 7.4 percent, lower than the 11.7 percent typical near Honolulu
  • Reviewers mention courteous staff most, in 58 reviews
  • Open Sundays · Nissan dealer

Why It Got a B

The star average is 4.6 from 1,477 public reviews. After the grade pulls it toward the national average, it counts as 4.59. 7.4 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6. How the grade works.

How the Stars Break Down

5 star1,194 81%
4 star133 9%
3 star41 3%
2 star21 1%
1 star88 6%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

courteous staff 58wait time 24safety check 21car maintenance 19tire rotation 15battery replacement 7extended warranty 7online scheduling 4complimentary car wash 3massage chairs 3

Reviews here bring up extended warranty. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From New City Nissan

New City Nissan sells new Nissan vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address2295 N King St, Honolulu 96819
Phone808-524-9111
Websitenewcitynissan.com
Listed featuresRentals, Car wash, Oil changes, Service department, Credit cards, Debit cards, Phone pay
TypeNissan dealer

Hours

Monday8 AM to 7 PM
Tuesday8 AM to 7 PM
Wednesday8 AM to 7 PM
Thursday8 AM to 7 PM
Friday8 AM to 7 PM
Saturday8 AM to 7 PM
Sunday10 AM to 6 PM

Common Questions

Is New City Nissan a good dealer?
New City Nissan earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 1,477 public reviews averaging 4.6 stars, with 7.4 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at New City Nissan inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Honolulu. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is New City Nissan open on Sunday?
Its listed Sunday hours are 10 AM to 6 PM. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Honolulu, HI. Found a car here? Book a pre purchase inspection in Honolulu, HI before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at New City Nissan before you sign.

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Inspect a car at New City Nissan

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500