Vernon Volkswagen
Buyer's Guide grade B · 784 public reviews · September 2026
Vernon Volkswagen earns a B. 784 public reviews average 4.5 stars and 10.5 percent are one or two stars. That ranks it above 56 percent of graded dealers around Hartford.
At a glance
- Mostly happy buyers, with a small share of complaints.
- Complaint share 10.5 percent, level with the 11 percent typical near Hartford
- Reviewers mention car buying experience most, in 54 reviews
- Closed Sundays · Volkswagen dealer
Why It Got a B
The star average is 4.5 from 784 public reviews. After the grade pulls it toward the national average, it counts as 4.49. 10.5 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.
How the Stars Break Down
What Reviewers Talk About
The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.
Buying From Vernon Volkswagen
Vernon Volkswagen sells new Volkswagen vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.
Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.
Dealer Details
| Address | 167 Hartford Turnpike, Vernon, CT 06066 |
|---|---|
| Phone | 860-645-0261 |
| Website | vwvernon.com |
| Listed features | Rentals, Car wash, Oil changes, Service department, Sells used vehicles, Checks, Debit cards, Phone pay, Delivery |
| Type | Volkswagen dealer |
Hours
| Monday | 7 AM to 8 PM |
|---|---|
| Tuesday | 7 AM to 8 PM |
| Wednesday | 7 AM to 8 PM |
| Thursday | 7 AM to 8 PM |
| Friday | 7 AM to 8 PM |
| Saturday | 7 AM to 6 PM |
| Sunday | Closed |
Common Questions
Is Vernon Volkswagen a good dealer?
Can I get a car at Vernon Volkswagen inspected before I buy?
How is the grade worked out?
Is Vernon Volkswagen open on Sunday?
Other Graded Dealers Nearby
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122 points, a full scan and a road test, on the lot, same day report.