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Dealers / Hartford, CT / UPGRADE MOTORS SALES & SERVICE
Used car dealerEast Hartford, CT
B

UPGRADE MOTORS SALES & SERVICE

Buyer's Guide grade B · 51 public reviews · September 2026

UPGRADE MOTORS SALES & SERVICE earns a B. 51 public reviews average 4.6 stars and 7.8 percent are one or two stars. That ranks it above 59 percent of graded dealers around Hartford.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 7.8 percent, lower than the 11 percent typical near Hartford
  • Reviewers mention vehicle selection most, in 6 reviews
  • Closed Sundays · Used car dealer

Why It Got a B

The star average is 4.6 from 51 public reviews. After the grade pulls it toward the national average, it counts as 4.50. 7.8 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6. How the grade works.

How the Stars Break Down

5 star45 88%
4 star1 2%
3 star1 2%
2 star0 0%
1 star4 8%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

vehicle selection 6caring staff 6car buying experience 6first car purchase 4sales team 4patient staff 3upgrade motors 2no pressure sales 2smooth process 2purchase satisfaction 2

Buying From UPGRADE MOTORS SALES & SERVICE

UPGRADE MOTORS SALES & SERVICE is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address694 Tolland St, East Hartford, CT 06108
Phone860-792-0020
Websiteupgrademotorsct.com
Listed featuresCar wash, Oil changes, Service department, Credit cards, Debit cards, Phone pay
TypeUsed car dealer

Hours

Monday9 AM to 5 PM
Tuesday9 AM to 5 PM
Wednesday9 AM to 5 PM
Thursday9 AM to 5 PM
Friday9 AM to 5 PM
Saturday9 AM to 5 PM
SundayClosed

Common Questions

Is UPGRADE MOTORS SALES & SERVICE a good dealer?
UPGRADE MOTORS SALES & SERVICE earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 51 public reviews averaging 4.6 stars, with 7.8 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at UPGRADE MOTORS SALES & SERVICE inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in East Hartford. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is UPGRADE MOTORS SALES & SERVICE open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

BM&R Auto LLC1.5 milesBAtkins Garage Inc2.0 milesAShantok Motors Manchester2.5 milesBManchester Motors2.5 milesBYARA MOTORS3.3 milesBLiberty Honda2.9 miles

Buyers Also Look At

FQuadirs Auto WorldHartfordBHPG Auto SalesHartfordAEnterprise Car SalesEast Hartford

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Hartford, CT. Found a car here? Book a pre purchase inspection in Hartford, CT before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at UPGRADE MOTORS SALES & SERVICE before you sign.

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Inspect a car at UPGRADE MOTORS SALES & SERVICE

Send the car details and we will call you back.

Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500