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Dealers / Hartford, CT / Franks Garage
Used car dealerEast Windsor, CT
F

Franks Garage

Buyer's Guide grade F · 57 public reviews · September 2026

Franks Garage earns an F. 57 public reviews average 3.8 stars and 28.1 percent are one or two stars. That ranks it above 10 percent of graded dealers around Hartford.

At a glance

  • A heavy share of past buyers left one or two stars.
  • Complaint share 28.1 percent, higher than the 11 percent typical near Hartford
  • Reviewers mention car selection most, in 4 reviews
  • Closed Sundays · Used car dealer

Why It Got an F

The star average is 3.8 from 57 public reviews. After the grade pulls it toward the national average, it counts as 3.95. 28.1 percent of reviews are one or two stars. To reach a C it would need a complaint share of 25 percent or less. How the grade works.

How the Stars Break Down

5 star38 67%
4 star3 5%
3 star0 0%
2 star1 2%
1 star15 26%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

car selection 4test drive 3car quality 3car buying experience 3reliable used car 2flexible scheduling 2timely responses 2brakes 2great deal 2honest staff 2

Reviews here bring up brakes. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Franks Garage

Franks Garage is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

This business has not claimed its public listing. Nationally, graded dealers with an unclaimed listing earn an F 42 percent of the time, against 13 percent for claimed ones. Confirm the address and phone before you go.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address38 Prospect Hill Rd, East Windsor, CT 06088
Phone860-683-0131
Websitefranksgarage.com
Listed featuresSells used vehicles
TypeUsed car dealer

Hours

Monday9 AM to 6 PM
Tuesday9 AM to 6 PM
Wednesday9 AM to 6 PM
Thursday9 AM to 6 PM
Friday9 AM to 6 PM
SaturdayClosed
SundayClosed

Common Questions

Is Franks Garage a good dealer?
Franks Garage earns an F in the PPI Auto Buyer's Guide. A heavy share of past buyers left one or two stars. The grade reads 57 public reviews averaging 3.8 stars, with 28.1 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Franks Garage inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in East Windsor. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Franks Garage open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Hartford, CT. Found a car here? Book a pre purchase inspection in Hartford, CT before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500