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Dealers / Hartford, CT / Franklin Motors Auto Sales
Used car dealerHartford, CT
B

Franklin Motors Auto Sales

Buyer's Guide grade B · 292 public reviews · September 2026

Franklin Motors Auto Sales earns a B. 292 public reviews average 4.4 stars and 13 percent are one or two stars. That ranks it above 38 percent of graded dealers around Hartford.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 13 percent, higher than the 11 percent typical near Hartford
  • Reviewers mention car buying experience most, in 33 reviews
  • Closed Sundays · Used car dealer

Why It Got a B

The star average is 4.4 from 292 public reviews. After the grade pulls it toward the national average, it counts as 4.39. 13 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star238 82%
4 star12 4%
3 star4 1%
2 star2 1%
1 star36 12%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

car buying experience 33easy process 13car selection 8kind staff 7financing options 5buying a new car 4clean cars 4fast buying process 2new tires 2no pressure sales 2

Buying From Franklin Motors Auto Sales

Franklin Motors Auto Sales is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address173 Franklin Ave, Hartford, CT 06114
Phone860-296-2311
Websitefranklinsauto.com
Listed featuresCredit cards, Debit cards, Phone pay
TypeUsed car dealer

Hours

Monday9 AM to 6 PM
Tuesday9 AM to 6 PM
Wednesday9 AM to 6 PM
Thursday9 AM to 6 PM
Friday9 AM to 6 PM
Saturday9 AM to 5 PM
SundayClosed

Common Questions

Is Franklin Motors Auto Sales a good dealer?
Franklin Motors Auto Sales earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 292 public reviews averaging 4.4 stars, with 13 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Franklin Motors Auto Sales inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Hartford. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Franklin Motors Auto Sales open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Hartford, CT. Found a car here? Book a pre purchase inspection in Hartford, CT before you sign.

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Inspect it on the lot

We check the car at Franklin Motors Auto Sales before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500