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Dealers / Grand Rapids, MI / Baker Auto of Grand Rapids
Used car dealerGrandville, MI
C

Baker Auto of Grand Rapids

Buyer's Guide grade C · 793 public reviews · September 2026

Baker Auto of Grand Rapids earns a C. 793 public reviews average 4.0 stars and 20.9 percent are one or two stars. That ranks it above 20 percent of graded dealers around Grand Rapids.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 20.9 percent, higher than the 11.8 percent typical near Grand Rapids
  • Reviewers mention oil change most, in 14 reviews
  • Closed Sundays · Used car dealer

Why It Got a C

The star average is 4.0 from 793 public reviews. After the grade pulls it toward the national average, it counts as 4.00. 20.9 percent of reviews are one or two stars. To reach a B it would need an adjusted rating of 4.2 and a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star527 66%
4 star65 8%
3 star35 4%
2 star17 2%
1 star149 19%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

oil change 14buick encore 13kind staff 9diagnosing problems 7wait time 5welcoming atmosphere 4tire rotation 3loaner vehicle 2car detailing 2repair quality 2

Buying From Baker Auto of Grand Rapids

Baker Auto of Grand Rapids is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address2901 28th St SW, Grandville, MI 49418
Phone616-724-1050
Websitebettenbakergrandrapids.com
Listed featuresBuys vehicles, Rentals, Car wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Delivery
TypeUsed car dealer

Hours

Monday9 AM to 7 PM
Tuesday9 AM to 7 PM
Wednesday9 AM to 7 PM
Thursday9 AM to 7 PM
Friday9 AM to 6 PM
Saturday9 AM to 4 PM
SundayClosed

Common Questions

Is Baker Auto of Grand Rapids a good dealer?
Baker Auto of Grand Rapids earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 793 public reviews averaging 4.0 stars, with 20.9 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Baker Auto of Grand Rapids inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Grandville. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Baker Auto of Grand Rapids open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Grand Rapids, MI. Found a car here? Book a pre purchase inspection in Grand Rapids, MI before you sign.

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We check the car at Baker Auto of Grand Rapids before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500