5 Star Truck Sales

Buyer's Guide grade A · 87 public reviews · September 2026

5 Star Truck Sales earns an A. 87 public reviews average 4.7 stars and 6.9 percent are one or two stars. That ranks it above 72 percent of graded dealers around Grand Rapids.

At a glance

Past buyers are close to unanimous. Few complaints across a long record.
Complaint share 6.9 percent, lower than the 11.8 percent typical near Grand Rapids
Reviewers mention used trucks most, in 5 reviews
Closed Sundays · Truck dealer

Why It Got an A

The star average is 4.7 from 87 public reviews. After the grade pulls it toward the national average, it counts as 4.61. 6.9 percent of reviews are one or two stars. That clears every bar for an A. The adjusted rating is 4.6 or better, complaints are 8 percent or less, and the record has at least 50 reviews. How the grade works.

How the Stars Break Down

5 star79 91%

4 star2 2%

3 star0 0%

2 star0 0%

1 star6 7%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

used trucks 5easy process 4sales staff 4thorough staff 3semi truck 3affordable trucks 2warranties 2supportive team 2truck buying 2kind staff 2

Buying From 5 Star Truck Sales

5 Star Truck Sales deals in trucks. Work trucks carry their history in the frame, the hitch and the drivetrain, and a clean cab can sit on a tired chassis. Check the tow gear and look underneath before you pay.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address	991 84th St SW A, Byron Center, MI 49315
Phone	616-583-9001
Website	5startrucksales.us
Listed features	Sells used vehicles, Checks, Credit cards, Debit cards, Delivery, Small business
Type	Truck dealer

Hours

Monday	8 AM to 4.30 PM
Tuesday	8 AM to 4.30 PM
Wednesday	8 AM to 4.30 PM
Thursday	8 AM to 4.30 PM
Friday	8 AM to 4.30 PM
Saturday	Closed
Sunday	Closed

Common Questions

Is 5 Star Truck Sales a good dealer?

5 Star Truck Sales earns an A in the PPI Auto Buyer's Guide. Past buyers are close to unanimous. Few complaints across a long record. The grade reads 87 public reviews averaging 4.7 stars, with 6.9 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.

Can I get a car at 5 Star Truck Sales inspected before I buy?

Yes. PPI Auto sends an inspector to the car on the lot in Byron Center. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.

How is the grade worked out?

It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.

Is 5 Star Truck Sales open on Sunday?

Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

AThe Creative Mobility Groupunder a mile AByron Center Motorsunder a mile BRCK Auto Sales1.5 miles CPremier Automotive Sales1.6 miles ATillema Auto2.1 miles ACascade Cars Sales and Service12.0 miles

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Grand Rapids, MI. Found a car here? Book a pre purchase inspection in Grand Rapids, MI before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at 5 Star Truck Sales before you sign.

951-267-8500 Call now

Inspect a car at 5 Star Truck Sales

Send the car details and we will call you back.

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500