CarMax Car Buying Center

Buyer's Guide grade B · 279 public reviews · September 2026

CarMax Car Buying Center earns a B. 279 public reviews average 4.4 stars and 9.3 percent are one or two stars. That ranks it above 45 percent of graded dealers around Fort Worth.

At a glance

Mostly happy buyers, with a small share of complaints.
Complaint share 9.3 percent, lower than the 10.4 percent typical near Fort Worth
Reviewers mention easy process most, in 25 reviews
Closed Sundays · Used car dealer

Why It Got a B

The star average is 4.4 from 279 public reviews. After the grade pulls it toward the national average, it counts as 4.39. 9.3 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star201 72%

4 star35 13%

3 star17 6%

2 star6 2%

1 star20 7%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

easy process 25appraisal 15kind staff 13selling process 9wait time 6low ball offers 5online quote 3car appraisal 3quick quote 3friendly employee 2

Buying From CarMax Car Buying Center

CarMax Car Buying Center is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address	780 Grapevine Hwy, Hurst, TX 76054
Phone	817-462-9243
Website	carmax.com
Listed features	Buys vehicles, Sells used vehicles, Credit cards
Type	Used car dealer

Hours

Monday	10 AM to 7 PM
Tuesday	10 AM to 7 PM
Wednesday	10 AM to 7 PM
Thursday	10 AM to 7 PM
Friday	10 AM to 7 PM
Saturday	9 AM to 6 PM
Sunday	Closed

Common Questions

Is CarMax Car Buying Center a good dealer?

CarMax Car Buying Center earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 279 public reviews averaging 4.4 stars, with 9.3 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.

Can I get a car at CarMax Car Buying Center inspected before I buy?

Yes. PPI Auto sends an inspector to the car on the lot in Hurst. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.

How is the grade worked out?

It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.

Is CarMax Car Buying Center open on Sunday?

Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

ANovak Motors TX1.7 miles BManuel Used Cars1.7 miles BLonghorn Nissan1.8 miles CAuto First1.8 miles BJ & E Motor Co7.3 miles BLucky Lane Motors - Jacksboro12.1 miles

Buyers Also Look At

CNTXDIRECTHurst FAutonation Used Car Super CenterNorth Richland Hills

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Fort Worth, TX. Found a car here? Book a pre purchase inspection in Fort Worth, TX before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at CarMax Car Buying Center before you sign.

951-267-8500 Call now

Inspect a car at CarMax Car Buying Center

Send the car details and we will call you back.

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500