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Dealers / El Paso, TX / Fox Lexus of El Paso
Lexus dealerEl Paso, TX
C

Fox Lexus of El Paso

Buyer's Guide grade C · 554 public reviews · September 2026

Fox Lexus of El Paso earns a C. 554 public reviews average 4.0 stars and 23.3 percent are one or two stars. That ranks it above 19 percent of graded dealers around El Paso.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 23.3 percent, higher than the 13.1 percent typical near El Paso
  • Reviewers mention respectful staff most, in 14 reviews
  • Closed Sundays · Lexus dealer

Why It Got a C

The star average is 4.0 from 554 public reviews. After the grade pulls it toward the national average, it counts as 4.01. 23.3 percent of reviews are one or two stars. To reach a B it would need an adjusted rating of 4.2 and a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star390 70%
4 star22 4%
3 star13 2%
2 star18 3%
1 star111 20%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

respectful staff 14wait time 11leasing process 9oil change 8no pressure sales 6financial deals 3understanding staff 3deal on the car 2discount 2first time car buyer 2

Buying From Fox Lexus of El Paso

Fox Lexus of El Paso sells new Lexus vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Luxury cars cost the most to get wrong. One deferred service item can cost more than an inspection many times over.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address11165 Gateway Blvd W, El Paso, TX 79935
Phone915-268-0186
Websitefoxlexusofelpaso.com
Listed featuresCar wash, Oil changes, Service department, Credit cards, Debit cards, Phone pay
TypeLexus dealer

Hours

Monday8 AM to 7 PM
Tuesday8 AM to 7 PM
Wednesday8 AM to 7 PM
Thursday8 AM to 7 PM
Friday8 AM to 7 PM
Saturday8 AM to 7 PM
SundayClosed

Common Questions

Is Fox Lexus of El Paso a good dealer?
Fox Lexus of El Paso earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 554 public reviews averaging 4.0 stars, with 23.3 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Fox Lexus of El Paso inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in El Paso. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Fox Lexus of El Paso open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in El Paso, TX. Found a car here? Book a pre purchase inspection in El Paso, TX before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Fox Lexus of El Paso before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500