Kia dealerEl Paso, TX

Casa Kia

Buyer's Guide grade B · 4,611 public reviews · September 2026

Casa Kia earns a B. 4,611 public reviews average 4.6 stars and 7.8 percent are one or two stars. That ranks it above 76 percent of graded dealers around El Paso.

At a glance

Mostly happy buyers, with a small share of complaints.
Complaint share 7.8 percent, lower than the 13.1 percent typical near El Paso
Reviewers mention oil change most, in 137 reviews
Closed Sundays · Kia dealer

Why It Got a B

The star average is 4.6 from 4,611 public reviews. After the grade pulls it toward the national average, it counts as 4.59. 7.8 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6. How the grade works.

How the Stars Break Down

5 star3,966 86%

4 star209 5%

3 star76 2%

2 star63 1%

1 star297 6%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

oil change 137courteous staff 137wait time 57telluride 39no appointment needed 17tire rotation 14status updates 12parts department 9free coffee 4car approval 4

Buying From Casa Kia

Casa Kia sells new Kia vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address	1374 George Dieter Dr, El Paso, TX 79936
Phone	915-856-2982
Website	casakia.com
Listed features	Rentals, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay
Type	Kia dealer

Hours

Monday	9 AM to 8 PM
Tuesday	9 AM to 8 PM
Wednesday	9 AM to 8 PM
Thursday	9 AM to 8 PM
Friday	9 AM to 8 PM
Saturday	9 AM to 8 PM
Sunday	Closed

Common Questions

Is Casa Kia a good dealer?

Casa Kia earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 4,611 public reviews averaging 4.6 stars, with 7.8 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.

Can I get a car at Casa Kia inspected before I buy?

Yes. PPI Auto sends an inspector to the car on the lot in El Paso. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.

How is the grade worked out?

It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.

Is Casa Kia open on Sunday?

Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

CLa Casita Used Cars - Eastunder a mile BViva Nissanunder a mile ATorresdey Motors Corp.under a mile CViva Mazdaunder a mile BDaytona motors16.3 miles BTito's Auto Sales4.3 miles

Buyers Also Look At

CViva KiaEl Paso CLa Casita Used Cars - EastEl Paso BCasa Buick GMCEl Paso BCasa NissanEl Paso

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in El Paso, TX. Found a car here? Book a pre purchase inspection in El Paso, TX before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Casa Kia before you sign.

951-267-8500 Call now

Inspect a car at Casa Kia

Send the car details and we will call you back.

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500