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Dealers / Detroit, MI / Suburban Ford of Ferndale
Ford dealerFerndale, MI
C

Suburban Ford of Ferndale

Buyer's Guide grade C · 2,214 public reviews · September 2026

Suburban Ford of Ferndale earns a C. 2,214 public reviews average 4.2 stars and 16.2 percent are one or two stars. That ranks it above 36 percent of graded dealers around Detroit.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 16.2 percent, higher than the 13.4 percent typical near Detroit
  • Reviewers mention leasing most, in 96 reviews
  • Closed Sundays · Ford dealer

Why It Got a C

The star average is 4.2 from 2,214 public reviews. After the grade pulls it toward the national average, it counts as 4.20. 16.2 percent of reviews are one or two stars. To reach a B it would need a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star1,594 72%
4 star194 9%
3 star68 3%
2 star66 3%
1 star292 13%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

leasing 96inspection 35tire rotation 20leasing process 10transmission flush 4battery replacement 4used car department 3engine replacement 3car detailing 2pickup process 2

Reviews here bring up transmission flush, engine replacement. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Suburban Ford of Ferndale

Suburban Ford of Ferndale sells new Ford vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address21600 Woodward Ave, Ferndale, MI 48220
Phone313-644-4532
Websitesuburbanfordofferndale.com
Listed featuresRentals, Car wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery
TypeFord dealer

Hours

Monday9 AM to 8 PM
Tuesday9 AM to 6 PM
Wednesday9 AM to 6 PM
Thursday9 AM to 8 PM
Friday9 AM to 6 PM
Saturday9 AM to 2 PM
SundayClosed

Common Questions

Is Suburban Ford of Ferndale a good dealer?
Suburban Ford of Ferndale earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 2,214 public reviews averaging 4.2 stars, with 16.2 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Suburban Ford of Ferndale inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Ferndale. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Suburban Ford of Ferndale open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Detroit, MI. Found a car here? Book a pre purchase inspection in Detroit, MI before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500