Carmen's Auto Group

Buyer's Guide grade F · 214 public reviews · September 2026

Carmen's Auto Group earns an F. 214 public reviews average 3.9 stars and 25.7 percent are one or two stars. That ranks it above 18 percent of graded dealers around Detroit.

At a glance

A heavy share of past buyers left one or two stars.
Complaint share 25.7 percent, higher than the 13.4 percent typical near Detroit
Reviewers mention customer care most, in 12 reviews
Closed Sundays · Used car dealer

Why It Got an F

The star average is 3.9 from 214 public reviews. After the grade pulls it toward the national average, it counts as 3.94. 25.7 percent of reviews are one or two stars. To reach a C it would need a complaint share of 25 percent or less. How the grade works.

How the Stars Break Down

5 star146 68%

4 star10 5%

3 star3 1%

2 star3 1%

1 star52 24%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

customer care 12understanding staff 9reliable cars 7second vehicle purchase 6easy process 5car selection 5payment plan 4flexible payments 3finding the right car 2honest staff 2

Buying From Carmen's Auto Group

Carmen's Auto Group is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address	5130 8 Mile Rd, Detroit, MI 48234
Phone	313-371-8888
Website	carmensautosales.net
Listed features	Buys vehicles, Oil changes, Service department, Sells used vehicles, Credit cards, Debit cards
Type	Used car dealer

Hours

Monday	10 AM to 6 PM
Tuesday	10 AM to 6 PM
Wednesday	10 AM to 6 PM
Thursday	10 AM to 6 PM
Friday	10 AM to 6 PM
Saturday	10 AM to 6 PM
Sunday	Closed

Common Questions

Is Carmen's Auto Group a good dealer?

Carmen's Auto Group earns an F in the PPI Auto Buyer's Guide. A heavy share of past buyers left one or two stars. The grade reads 214 public reviews averaging 3.9 stars, with 25.7 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.

Can I get a car at Carmen's Auto Group inspected before I buy?

Yes. PPI Auto sends an inspector to the car on the lot in Detroit. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.

How is the grade worked out?

It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.

Is Carmen's Auto Group open on Sunday?

Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

AKal's Auto Sales IIunder a mile C3 Brothers Auto Sale Incunder a mile BKing Auto Salesunder a mile AJulian Auto Salesunder a mile FD&D All American Auto Sales4.3 miles FRichy's Auto Sales5.8 miles

Buyers Also Look At

C3 Brothers Auto Sale IncDetroit BChamps Auto SalesDetroit BKing Auto SalesDetroit BCarZ Auto SalesDetroit

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Detroit, MI. Found a car here? Book a pre purchase inspection in Detroit, MI before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Carmen's Auto Group before you sign.

951-267-8500 Call now

Inspect a car at Carmen's Auto Group

Send the car details and we will call you back.

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500