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Dealers / Dallas, TX / Toyota of Irving
Toyota dealerIrving, TX
B

Toyota of Irving

Buyer's Guide grade B · 6,355 public reviews · September 2026

Toyota of Irving earns a B. 6,355 public reviews average 4.4 stars and 11.7 percent are one or two stars. That ranks it above 51 percent of graded dealers around Dallas.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 11.7 percent, lower than the 12.3 percent typical near Dallas
  • Reviewers mention courteous staff most, in 164 reviews
  • Closed Sundays · Toyota dealer

Why It Got a B

The star average is 4.4 from 6,355 public reviews. After the grade pulls it toward the national average, it counts as 4.40. 11.7 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star5,063 80%
4 star388 6%
3 star158 2%
2 star127 2%
1 star619 10%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

courteous staff 164oil change 111wait time 104state inspection 83tire rotation 43informative staff 34appointment scheduling 23alignment 15battery replacement 13no upselling 8

Buying From Toyota of Irving

Toyota of Irving sells new Toyota vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address1999 W Airport Fwy, Irving, TX 75062
Phone972-258-1200
Websitetoyotaofirving.com
Listed featuresRentals, Car wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay
TypeToyota dealer

Hours

Monday8.30 AM to 9 PM
Tuesday8.30 AM to 9 PM
Wednesday8.30 AM to 9 PM
Thursday8.30 AM to 9 PM
Friday8.30 AM to 9 PM
Saturday8.30 AM to 9 PM
SundayClosed

Common Questions

Is Toyota of Irving a good dealer?
Toyota of Irving earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 6,355 public reviews averaging 4.4 stars, with 11.7 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Toyota of Irving inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Irving. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Toyota of Irving open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Dallas, TX. Found a car here? Book a pre purchase inspection in Dallas, TX before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500