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Dealers / Dallas, TX / Grand Prairie Ford
Ford dealerGrand Prairie, TX
B

Grand Prairie Ford

Buyer's Guide grade B · 6,387 public reviews · September 2026

Grand Prairie Ford earns a B. 6,387 public reviews average 4.3 stars and 15 percent are one or two stars. That ranks it above 41 percent of graded dealers around Dallas.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 15 percent, higher than the 12.3 percent typical near Dallas
  • Reviewers mention wait time most, in 96 reviews
  • Closed Sundays · Ford dealer

Why It Got a B

The star average is 4.3 from 6,387 public reviews. After the grade pulls it toward the national average, it counts as 4.30. 15 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star5,020 79%
4 star288 5%
3 star123 2%
2 star128 2%
1 star828 13%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

wait time 96tire rotation 37loaner vehicle 29interest rates 25truck buying experience 21extended warranty 19unprofessional staff 9bait and switch 8transmission repair 7collision center 6

Reviews here bring up bait and switch, extended warranty, transmission repair. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Grand Prairie Ford

Grand Prairie Ford sells new Ford vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address701 E Palace Pkwy, Grand Prairie, TX 75050
Phone972-975-9621
Websitegrandprairieford.com
Listed featuresRentals, Car wash, Oil changes, Service department, Sells used vehicles, Credit cards, Debit cards
TypeFord dealer

Hours

Monday7 AM to 8 PM
Tuesday7 AM to 8 PM
Wednesday7 AM to 8 PM
Thursday7 AM to 8 PM
Friday7 AM to 8 PM
Saturday7 AM to 8 PM
SundayClosed

Common Questions

Is Grand Prairie Ford a good dealer?
Grand Prairie Ford earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 6,387 public reviews averaging 4.3 stars, with 15 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Grand Prairie Ford inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Grand Prairie. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Grand Prairie Ford open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Dallas, TX. Found a car here? Book a pre purchase inspection in Dallas, TX before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Grand Prairie Ford before you sign.

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Inspect a car at Grand Prairie Ford

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500