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Dealers / Dallas, TX / Clay Cooley Genesis of Irving
Genesis dealerIrving, TX
C

Clay Cooley Genesis of Irving

Buyer's Guide grade C · 560 public reviews · September 2026

Clay Cooley Genesis of Irving earns a C. 560 public reviews average 4.2 stars and 17.1 percent are one or two stars. That ranks it above 34 percent of graded dealers around Dallas.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 17.1 percent, higher than the 12.3 percent typical near Dallas
  • Reviewers mention gv70 most, in 47 reviews
  • Genesis dealer

Why It Got a C

The star average is 4.2 from 560 public reviews. After the grade pulls it toward the national average, it counts as 4.20. 17.1 percent of reviews are one or two stars. To reach a B it would need a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star413 74%
4 star37 7%
3 star14 2%
2 star16 3%
1 star80 14%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

gv70 47gv80 42courteous staff 26loaner vehicle 11appointment scheduling 7friendly atmosphere 4vehicle cleaning 3parts department 2no games 2prompt greeting 2

Buying From Clay Cooley Genesis of Irving

Clay Cooley Genesis of Irving sells new Genesis vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Luxury cars cost the most to get wrong. One deferred service item can cost more than an inspection many times over.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address1830 E Airport Fwy, Irving, TX 75062
Phone469-689-7177
Websiteclaycooleyhyundaiirving.com
Listed featuresCar wash, Oil changes, Service department, Sells used vehicles, Credit cards, Debit cards, Phone pay
TypeGenesis dealer

Common Questions

Is Clay Cooley Genesis of Irving a good dealer?
Clay Cooley Genesis of Irving earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 560 public reviews averaging 4.2 stars, with 17.1 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Clay Cooley Genesis of Irving inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Irving. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Dallas, TX. Found a car here? Book a pre purchase inspection in Dallas, TX before you sign.

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Details

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The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500