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Dealers / Dallas, TX / Chase Autoplex
Used car dealerLancaster, TX
C

Chase Autoplex

Buyer's Guide grade C · 64 public reviews · September 2026

Chase Autoplex earns a C. 64 public reviews average 4.0 stars and 23.4 percent are one or two stars. That ranks it above 21 percent of graded dealers around Dallas.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 23.4 percent, higher than the 12.3 percent typical near Dallas
  • Reviewers mention down payment most, in 5 reviews
  • Closed Sundays · Used car dealer

Why It Got a C

The star average is 4.0 from 64 public reviews. After the grade pulls it toward the national average, it counts as 4.08. 23.4 percent of reviews are one or two stars. To reach a B it would need an adjusted rating of 4.2 and a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star45 70%
4 star3 5%
3 star1 2%
2 star1 2%
1 star14 22%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

down payment 5mechanic 5nice owner 3inspection 3truck 3finance manager 3car selection 3quick staff 2car buying experience 2

Reviews here bring up mechanic. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Chase Autoplex

Chase Autoplex is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address2410 N Interstate 35 E Rd, Lancaster, TX 75146
Phone972-619-6384
Websitechaseautoplex.net
Listed featuresSells used vehicles, Checks
TypeUsed car dealer

Hours

Monday12 PM to 6 PM
Tuesday12 PM to 6 PM
Wednesday12 PM to 6 PM
Thursday12 PM to 6 PM
Friday12 PM to 6 PM
SaturdayClosed
SundayClosed

Common Questions

Is Chase Autoplex a good dealer?
Chase Autoplex earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 64 public reviews averaging 4.0 stars, with 23.4 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Chase Autoplex inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Lancaster. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Chase Autoplex open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Dallas, TX. Found a car here? Book a pre purchase inspection in Dallas, TX before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Chase Autoplex before you sign.

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Inspect a car at Chase Autoplex

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500