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Dealers / Columbus, OH / The Credit Factory
Used car dealerGroveport, OH
A

The Credit Factory

Buyer's Guide grade A · 476 public reviews · September 2026

The Credit Factory earns an A. 476 public reviews average 4.7 stars and 3.6 percent are one or two stars. That ranks it above 86 percent of graded dealers around Columbus.

At a glance

  • Past buyers are close to unanimous. Few complaints across a long record.
  • Complaint share 3.6 percent, lower than the 11.9 percent typical near Columbus
  • Reviewers mention car buying experience most, in 20 reviews
  • Open Sundays · Used car dealer

Why It Got an A

The star average is 4.7 from 476 public reviews. After the grade pulls it toward the national average, it counts as 4.68. 3.6 percent of reviews are one or two stars. That clears every bar for an A. The adjusted rating is 4.6 or better, complaints are 8 percent or less, and the record has at least 50 reviews. How the grade works.

How the Stars Break Down

5 star405 85%
4 star43 9%
3 star11 2%
2 star3 1%
1 star14 3%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

car buying experience 20quick process 15fully informed 10ricart used car factory 9amazing staff 6no pressure sales 4finding the right car 3knowledgeable crew 2monthly payment 2pre approval 2

Buying From The Credit Factory

The Credit Factory is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address4355 Williams Rd, Groveport, OH 43125
Phone614-695-4244
Websitethecreditfactory.com
Listed featuresSells used vehicles, Checks, Credit cards, Debit cards
TypeUsed car dealer

Hours

Monday10 AM to 8 PM
Tuesday10 AM to 8 PM
Wednesday10 AM to 8 PM
Thursday10 AM to 8 PM
Friday10 AM to 8 PM
Saturday9 AM to 6 PM
Sunday12 PM to 5 PM

Common Questions

Is The Credit Factory a good dealer?
The Credit Factory earns an A in the PPI Auto Buyer's Guide. Past buyers are close to unanimous. Few complaints across a long record. The grade reads 476 public reviews averaging 4.7 stars, with 3.6 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at The Credit Factory inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Groveport. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is The Credit Factory open on Sunday?
Its listed Sunday hours are 12 PM to 5 PM. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Columbus, OH. Found a car here? Book a pre purchase inspection in Columbus, OH before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500