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Dealers / Columbus, OH / Great Lakes Auto Group
Used car dealerColumbus, OH
C

Great Lakes Auto Group

Buyer's Guide grade C · 219 public reviews · September 2026

Great Lakes Auto Group earns a C. 219 public reviews average 4.0 stars and 18.3 percent are one or two stars. That ranks it above 23 percent of graded dealers around Columbus.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 18.3 percent, higher than the 11.9 percent typical near Columbus
  • Reviewers mention friendly staff most, in 35 reviews
  • Open Sundays · Used car dealer

Why It Got a C

The star average is 4.0 from 219 public reviews. After the grade pulls it toward the national average, it counts as 4.03. 18.3 percent of reviews are one or two stars. To reach a B it would need an adjusted rating of 4.2 and a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star118 54%
4 star45 21%
3 star16 7%
2 star14 6%
1 star26 12%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

friendly staff 35sales staff 8car inspection 5pleasant staff 5used car purchase 4oil change 3recall repair 2thorough explanations 2welcoming atmosphere 2waiting area 2

Buying From Great Lakes Auto Group

Great Lakes Auto Group is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address2850 Morse Rd, Columbus, OH 43231
Phone614-471-2900
Websitegreatlakescolumbus.com
Listed featuresOil changes, Service department, Credit cards, Debit cards, Phone pay
TypeUsed car dealer

Hours

Monday10 AM to 4 PM
Tuesday9 AM to 8 PM
Wednesday9 AM to 8 PM
Thursday9 AM to 8 PM
Friday9 AM to 6 PM
Saturday9 AM to 7 PM
Sunday12 PM to 4 PM

Common Questions

Is Great Lakes Auto Group a good dealer?
Great Lakes Auto Group earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 219 public reviews averaging 4.0 stars, with 18.3 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Great Lakes Auto Group inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Columbus. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Great Lakes Auto Group open on Sunday?
Its listed Sunday hours are 12 PM to 4 PM. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Columbus, OH. Found a car here? Book a pre purchase inspection in Columbus, OH before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500