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Dealers / Columbus, OH / Germain Kia of Columbus
Kia dealerColumbus, OH
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Germain Kia of Columbus

Buyer's Guide grade A · 4,163 public reviews · September 2026

Germain Kia of Columbus earns an A. 4,163 public reviews average 4.7 stars and 6.8 percent are one or two stars. That ranks it above 80 percent of graded dealers around Columbus.

At a glance

  • Past buyers are close to unanimous. Few complaints across a long record.
  • Complaint share 6.8 percent, lower than the 11.9 percent typical near Columbus
  • Reviewers mention car buying experience most, in 313 reviews
  • Open Sundays · Kia dealer

Why It Got an A

The star average is 4.7 from 4,163 public reviews. After the grade pulls it toward the national average, it counts as 4.69. 6.8 percent of reviews are one or two stars. That clears every bar for an A. The adjusted rating is 4.6 or better, complaints are 8 percent or less, and the record has at least 50 reviews. How the grade works.

How the Stars Break Down

5 star3,682 88%
4 star155 4%
3 star43 1%
2 star61 1%
1 star222 5%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

car buying experience 313kind staff 168easy process 165new car purchase 135no pressure sales 110easy to work with 55used car purchase 22listening to customer needs 19honest salesperson 9leasing process 9

Buying From Germain Kia of Columbus

Germain Kia of Columbus sells new Kia vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address1455 Auto Mall Dr, Columbus, OH 43228
Phone614-427-0900
Websitegermainkiaofcolumbus.com
Listed featuresRentals, Car wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay
TypeKia dealer

Hours

Monday9 AM to 8 PM
Tuesday9 AM to 8 PM
Wednesday9 AM to 8 PM
Thursday9 AM to 8 PM
Friday9 AM to 7 PM
Saturday9 AM to 6 PM
Sunday12 PM to 5 PM

Common Questions

Is Germain Kia of Columbus a good dealer?
Germain Kia of Columbus earns an A in the PPI Auto Buyer's Guide. Past buyers are close to unanimous. Few complaints across a long record. The grade reads 4,163 public reviews averaging 4.7 stars, with 6.8 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Germain Kia of Columbus inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Columbus. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Germain Kia of Columbus open on Sunday?
Its listed Sunday hours are 12 PM to 5 PM. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Columbus, OH. Found a car here? Book a pre purchase inspection in Columbus, OH before you sign.

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Details

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The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500