Express Auto Plus

Buyer's Guide grade B · 299 public reviews · September 2026

Express Auto Plus earns a B. 299 public reviews average 4.5 stars and 11.4 percent are one or two stars. That ranks it above 55 percent of graded dealers around Columbus.

At a glance

Mostly happy buyers, with a small share of complaints.
Complaint share 11.4 percent, lower than the 11.9 percent typical near Columbus
Reviewers mention car buying experience most, in 15 reviews
Closed Sundays · Used car dealer

Why It Got a B

The star average is 4.5 from 299 public reviews. After the grade pulls it toward the national average, it counts as 4.48. 11.4 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star246 82%

4 star12 4%

3 star7 2%

2 star5 2%

1 star29 10%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

car buying experience 15car selection 12easy process 9down payment 6reliable car 4chevy 3car finding 3payment options 3quick car purchase 2product selection 2

Buying From Express Auto Plus

Express Auto Plus is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address	4535 Refugee Rd, Columbus, OH 43232
Phone	614-237-3325
Website	expressauto3.com
Listed features	Sells used vehicles, Credit cards, Debit cards, Phone pay, Black owned
Type	Used car dealer

Hours

Monday	10 AM to 5 PM
Tuesday	10 AM to 5 PM
Wednesday	10 AM to 5 PM
Thursday	10 AM to 5 PM
Friday	10 AM to 6 PM
Saturday	Closed
Sunday	Closed

Common Questions

Is Express Auto Plus a good dealer?

Express Auto Plus earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 299 public reviews averaging 4.5 stars, with 11.4 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.

Can I get a car at Express Auto Plus inspected before I buy?

Yes. PPI Auto sends an inspector to the car on the lot in Columbus. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.

How is the grade worked out?

It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.

Is Express Auto Plus open on Sunday?

Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

BNational Auto Sales East LLCunder a mile BAutoSourceunder a mile AJericho Motorsunder a mile CCars East Buy Here Pay Here1.1 miles BAuto Miracle Columbus3.2 miles BG&M Auto Group LLC9.6 miles

Buyers Also Look At

CCars East Buy Here Pay HereColumbus BNational Auto Sales East LLCColumbus FRoyal Auto, Inc.Columbus CE Z Auto SalesColumbus

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Columbus, OH. Found a car here? Book a pre purchase inspection in Columbus, OH before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Express Auto Plus before you sign.

951-267-8500 Call now

Inspect a car at Express Auto Plus

Send the car details and we will call you back.

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500