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Dealers / Columbus, OH / Cap City Motors
Used car dealerWhitehall, OH
B

Cap City Motors

Buyer's Guide grade B · 448 public reviews · September 2026

Cap City Motors earns a B. 448 public reviews average 4.4 stars and 13.4 percent are one or two stars. That ranks it above 46 percent of graded dealers around Columbus.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 13.4 percent, higher than the 11.9 percent typical near Columbus
  • Reviewers mention car buying experience most, in 31 reviews
  • Closed Sundays · Used car dealer

Why It Got a B

The star average is 4.4 from 448 public reviews. After the grade pulls it toward the national average, it counts as 4.39. 13.4 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star377 84%
4 star7 2%
3 star4 1%
2 star6 1%
1 star54 12%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

car buying experience 31kind staff 17easy process 17vehicle selection 15first car purchase 14warranty 9car finding 6great deals 5car detailing 3dent repair 2

Reviews here bring up warranty. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Cap City Motors

Cap City Motors is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address5250 E Main St, Whitehall, OH 43213
Phone614-845-8030
Websitecapcitymotorsohio.com
Listed featuresBuys vehicles, Rentals, Car wash, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery, Veteran owned, Women owned, Small business
TypeUsed car dealer

Hours

Monday10 AM to 6.30 PM
Tuesday10 AM to 6.30 PM
Wednesday10 AM to 6.30 PM
Thursday10 AM to 6.30 PM
Friday10 AM to 6.30 PM
Saturday10.30 AM to 5.30 PM
SundayClosed

Common Questions

Is Cap City Motors a good dealer?
Cap City Motors earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 448 public reviews averaging 4.4 stars, with 13.4 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Cap City Motors inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Whitehall. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Cap City Motors open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Columbus, OH. Found a car here? Book a pre purchase inspection in Columbus, OH before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500