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Dealers / Columbia, SC / Dick Dyer Mercedes-Benz
Mercedes-Benz dealerColumbia, SC
B

Dick Dyer Mercedes-Benz

Buyer's Guide grade B · 2,278 public reviews · September 2026

Dick Dyer Mercedes-Benz earns a B. 2,278 public reviews average 4.6 stars and 7.3 percent are one or two stars. That ranks it above 78 percent of graded dealers around Columbia.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 7.3 percent, lower than the 12.7 percent typical near Columbia
  • Reviewers mention courteous staff most, in 109 reviews
  • Closed Sundays · Mercedes-Benz dealer

Why It Got a B

The star average is 4.6 from 2,278 public reviews. After the grade pulls it toward the national average, it counts as 4.59. 7.3 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6. How the grade works.

How the Stars Break Down

5 star1,918 84%
4 star152 7%
3 star41 2%
2 star41 2%
1 star126 6%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

courteous staff 109car buying experience 100no pressure sales 23wait time 23loaner car 21vehicle selection 18honest staff 10tire repair 8xc90 8battery replacement 4

Buying From Dick Dyer Mercedes-Benz

Dick Dyer Mercedes-Benz sells new Mercedes-Benz vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Luxury cars cost the most to get wrong. One deferred service item can cost more than an inspection many times over.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address5825 Two Notch Rd, Columbia, SC 29223
Phone803-786-8888
Websitedickdyermercedes.com
Listed featuresCar wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay
TypeMercedes-Benz dealer

Hours

Monday9 AM to 7 PM
Tuesday9 AM to 7 PM
Wednesday9 AM to 7 PM
Thursday9 AM to 7 PM
Friday9 AM to 7 PM
Saturday9 AM to 6 PM
SundayClosed

Common Questions

Is Dick Dyer Mercedes-Benz a good dealer?
Dick Dyer Mercedes-Benz earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 2,278 public reviews averaging 4.6 stars, with 7.3 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Dick Dyer Mercedes-Benz inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Columbia. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Dick Dyer Mercedes-Benz open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Columbia, SC. Found a car here? Book a pre purchase inspection in Columbia, SC before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Dick Dyer Mercedes-Benz before you sign.

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Inspect a car at Dick Dyer Mercedes-Benz

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500