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Dealers / Cincinnati, OH / Kerry Toyota Service Center
Used car dealerCovington, KY
B

Kerry Toyota Service Center

Buyer's Guide grade B · 438 public reviews · September 2026

Kerry Toyota Service Center earns a B. 438 public reviews average 4.5 stars and 8.2 percent are one or two stars. That ranks it above 68 percent of graded dealers around Cincinnati.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 8.2 percent, lower than the 13.6 percent typical near Cincinnati
  • Reviewers mention oil change most, in 15 reviews
  • Closed Sundays · Used car dealer

Why It Got a B

The star average is 4.5 from 438 public reviews. After the grade pulls it toward the national average, it counts as 4.48. 8.2 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star344 79%
4 star42 10%
3 star16 4%
2 star13 3%
1 star23 5%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

oil change 15kind staff 15wait time 7lifetime warranty 3knowledgeable technicians 34runner 3flexible scheduling 3battery replacement 2no upselling 2courtesy transportation 2

Reviews here bring up lifetime warranty. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Kerry Toyota Service Center

Kerry Toyota Service Center is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address550 W Pike St, Covington, KY 41011
Phone859-581-0911
Websitetoyota.com
Listed featuresOil changes, Service department, Credit cards, Debit cards, Phone pay
TypeUsed car dealer

Hours

Monday7.30 AM to 6 PM
Tuesday7.30 AM to 6 PM
Wednesday7.30 AM to 6 PM
Thursday7.30 AM to 6 PM
Friday7.30 AM to 6 PM
SaturdayClosed
SundayClosed

Common Questions

Is Kerry Toyota Service Center a good dealer?
Kerry Toyota Service Center earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 438 public reviews averaging 4.5 stars, with 8.2 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Kerry Toyota Service Center inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Covington. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Kerry Toyota Service Center open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Cincinnati, OH. Found a car here? Book a pre purchase inspection in Cincinnati, OH before you sign.

Buying from this lot?

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We check the car at Kerry Toyota Service Center before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500