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Dealers / Cincinnati, OH / Courtesy Automotive
Used car dealerCincinnati, OH
B

Courtesy Automotive

Buyer's Guide grade B · 293 public reviews · September 2026

Courtesy Automotive earns a B. 293 public reviews average 4.6 stars and 7.8 percent are one or two stars. That ranks it above 75 percent of graded dealers around Cincinnati.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 7.8 percent, lower than the 13.6 percent typical near Cincinnati
  • Reviewers mention kind staff most, in 11 reviews
  • Closed Sundays · Used car dealer

Why It Got a B

The star average is 4.6 from 293 public reviews. After the grade pulls it toward the national average, it counts as 4.57. 7.8 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6. How the grade works.

How the Stars Break Down

5 star246 84%
4 star17 6%
3 star7 2%
2 star2 1%
1 star21 7%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

kind staff 11chevy 10test drive 10no pressure sales 6oil change 4no upselling 3quick scheduling 3straightforward staff 3comfortable waiting area 2honest mechanics 2

Reviews here bring up honest mechanics. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Courtesy Automotive

Courtesy Automotive is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address3161 Madison Rd, Cincinnati, OH 45209
Phone513-871-3161
Websitegocourtesy.com
Listed featuresBuys vehicles, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery, Women owned, Small business
TypeUsed car dealer

Hours

Monday7 AM to 6 PM
Tuesday7 AM to 6 PM
Wednesday7 AM to 6 PM
Thursday7 AM to 6 PM
Friday7 AM to 6 PM
Saturday10 AM to 2 PM
SundayClosed

Common Questions

Is Courtesy Automotive a good dealer?
Courtesy Automotive earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 293 public reviews averaging 4.6 stars, with 7.8 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Courtesy Automotive inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Cincinnati. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Courtesy Automotive open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Cincinnati, OH. Found a car here? Book a pre purchase inspection in Cincinnati, OH before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Courtesy Automotive before you sign.

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Inspect a car at Courtesy Automotive

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500