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Dealers / Chicago, IL / Honda of Downtown Chicago
Honda dealerChicago, IL
C

Honda of Downtown Chicago

Buyer's Guide grade C · 6,659 public reviews · September 2026

Honda of Downtown Chicago earns a C. 6,659 public reviews average 4.3 stars and 15.9 percent are one or two stars. That ranks it above 40 percent of graded dealers around Chicago.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 15.9 percent, higher than the 14 percent typical near Chicago
  • Reviewers mention kind staff most, in 237 reviews
  • Closed Sundays · Honda dealer

Why It Got a C

The star average is 4.3 from 6,659 public reviews. After the grade pulls it toward the national average, it counts as 4.30. 15.9 percent of reviews are one or two stars. To reach a B it would need a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star5,091 76%
4 star375 6%
3 star133 2%
2 star185 3%
1 star875 13%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

kind staff 237oil change 167wait time 150inspection 129appointment scheduling 66new car purchase 59warranty coverage 49tire repair 42no pressure sales 30battery replacement 12

Reviews here bring up warranty coverage. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Honda of Downtown Chicago

Honda of Downtown Chicago sells new Honda vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address1111 N Clark St #2, Chicago, IL 60610
Phone312-429-4937
Websitedthondachicago.com
Listed featuresCar wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery
TypeHonda dealer

Hours

Monday6 AM to 8 PM
Tuesday6 AM to 8 PM
Wednesday6 AM to 8 PM
Thursday6 AM to 8 PM
Friday6 AM to 6 PM
Saturday9 AM to 6 PM
SundayClosed

Common Questions

Is Honda of Downtown Chicago a good dealer?
Honda of Downtown Chicago earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 6,659 public reviews averaging 4.3 stars, with 15.9 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Honda of Downtown Chicago inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Chicago. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Honda of Downtown Chicago open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Chicago, IL. Found a car here? Book a pre purchase inspection in Chicago, IL before you sign.

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We check the car at Honda of Downtown Chicago before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500